Are you ready to explore a new career in the security industry?
Britannia Monitoring Services LTD, based in Goole, are an NSI Gold-Approved Alarm Receiving Centre with customers spanning all over the country, and following plans to expand further, we are looking for new operators to join their experienced team.
If you have a keen eye for detail, high level of customer service and the drive to demonstrate the highest standards, why not come join us in helping keep our customers safe?
The key roles of a CCTV operator are
- Monitor a range of systems varying from CCTV to Intruder alarms, Fire Alarms or Personal Attack Alarms, with a large focus on the safety and protection of the customer
- Answer telephones and intercoms in line with strict white sheets
- Deal with access control
- Complete incident, non-compliance and fault reports
- Communicate issues accordingly to necessary IT Support / On Call Engineers
- Build a rapport with frequent customers to ensure a high level of trust
- Maintain SIA / NSI standards throughout entire employment
Hours,
This role will operate on a 4 x 12hr shifts, 4 off basis with the expectation to rotate between days and nights. On average, this works out at 42hrs per week.
Holiday cover over the year would be considered a reasonable expectation to ensure the ARC remains compliant at all times
Salary,
The pay for this role is £13.19 per hour
Role Requirements,
- Good to excellent computer literacy
- Great customer service skills and polite, friendly phone manner
- Punctual and well presented
- Ability to remain calm under pressure
Given the nature of our business, there is a strict vetting program involved throughout the application process
Benefits
- Workplace pension
- On-Site Parking in a secure, gated facility
- Occasional Staff Events such as award nights or Christmas Parties
- All necessary training, up to and including SIA CCTV license, paid for by the business
Equal Opportunity Statement:
Fisher Security Limited will provide equal opportunity and treatment in hiring, remuneration and all other aspects of employment. The Company will comply with all aspects of the Equality Act 2010 and strictly prohibit, from direct or indirect, discrimination based on age, disability, race, sex, sexual orientation, religion or belief, gender reassignment, pregnancy/maternity, and marriage/civil partnership.
Job Types: Full-time, Permanent
Pay: From £28,806.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
Work Location: In person
