Part Time Customer Service Administrator
My client is a well-established and growing business, proudly working with a wide range of leading manufacturer approvals and insurance partners. Due to continued growth, they are looking for a professional and customer-focused Customer Adviser to join their team in Portadown.
This is an excellent opportunity for someone with strong communication skills who enjoys delivering outstanding customer service in a fast-paced environment.
Working Hours: Part Time 2-3 days per week. 8am-5pm or 8.30am-5.30pm and 4.30pm finish on a Friday.
Salary: £13-£14 per hour depending on experience
The Role
As the first point of contact for our customers, you will:
· Manage customer enquiries by phone, email, and in person
· Keep customers updated throughout the process
· Liaise with insurers, engineers, and workshop teams
· Schedule bookings and coordinate appointments
· Maintain accurate customer records and job updates
· Deliver a high standard of customer care at every stage
What We’re Looking For
· Previous customer service or adviser experience preferred
· Excellent communication and organisational skills
· Confident telephone manner and IT skills
· Ability to work well under pressure
· Positive, professional, and team-focused attitude
What is on Offer
· Attractive salary package
· Bonus scheme
· Career development opportunities
· Supportive team environment
· Modern working facilities
· Full training provided
INDCMUR
Pay: £13.00-£14.00 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
