Resource Manager

World Wide Technology Holding, LLC -
London

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Job details

1 day ago

Qualifications

Customer service
ATS
HRIS
Computer skills
Communication skills
Negotiation

Full job description

Work Experience

Experience

Req

Pref

A minimum of 2 years' progressive experience in a related field

Other Work Experience

A minimum of 2 years' experience in high volume full life cycle recruiting with proven success managing senor executive clients and business leaders

Computer experience with ATS, spreadsheets, databases and Human Resources information systems preferred

Consulting experience leading major change efforts, preferably in the area of staffing initiatives

Licenses and Certifications

Licenses/Certifications

Req

Pref

And/Or

Knowledge, Skills, and Abilities

Consulting skills

Excellent communication and verbal skills with exceptional interpersonal skills.

Customer service orientation

Teamwork

Thorough planning and organizing abilities

Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.

Must be able to multi-task and turn on a dime as needed.

Requirements:

Job Summary

A Resource Manager will be charged with driving business within the region and ensuring account teams are following Strategic Resourcing methodology and best practices. This role partners with a variety of departments to help onboard candidates to assigned clients. This role identifies and overcomes internal and external hurdles in the business that are hindering the sales process and will develop solutions/creative roadmaps to overcome obstacles. This role acts as the Subject Matter Expert (SME) within the region for strategic resourcing opportunities.

This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.

Job Responsibilities

Drive business within the region by ensuring account teams are following our methodology and best practices.

Possesses the ability to negotiate and correct behavior that is outside best practices.

Evangelizes methodology and best practices at every level within the organization i.e. Account Manager, Delivery Manager, Sales Manager, Regional Manager, Director of Sales, VP of Region

Acts as fulfillment arm and consultant by driving creative solutions relative to each client engagement.

Possesses an understanding of clients' internal issues/hurdles and develops solutions that encompass strategic sourcing methodologies and best practices.

Educates internal account teams and clients on best practices methodologies and how to implement these in the business.

Negotiates with all parties, Account Teams, Partners and Customers on fulfillment options.

Qualifies business opportunities internally and externally to determine viability.

Identifies and overcomes internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.

Develops, maintains and grows profitable relationships with our partner community, i.e. (agencies and/or organizations with a bench of FTE's).

Maintains and works through issues, questions and concerns that arise through the course of business with these partners.

Communicates regularly with our partner community concerning projects, potential business, new business and status of existing business.

Promptly communicates candidate status to partners involved in the interview process.

Sources candidates for requisitions across multiple departments, locations and skill levels (ranging from entry level to director level).

Leverages multiple sourcing channels and be adept at sourcing a high volume of candidates directly and through staffing partners while meeting the SLA's of the business.

Evaluates skill level, conduct efficient and professional interview process, and drive offer process.

Maintains candidate pipelines and communicate recruiting status regularly

Participates on the resource management team to implement best recruiting practices and creative strategies to source and recruit top talent

Manages candidate experience including positioning the opportunity & company, administer technical exercises, phone screens, coordinate interview schedules, summarize feedback, make hiring recommendations, and manage the offer process, background checks and pre-employment process.

Acts as the Equal Employment Officer to ensure the company attracts, employs and maintains hiring practices for a diverse workforce.

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