Job Description for Medical Receptionist/Administrator at The Hadleigh Practice to cover maternity leave (Aug/Sept for up to 10 months approx.)
The successful candidate will be efficient, adaptable, discreet, multitask, able to work under pressure, always show a caring attitude and have the ability to deal with patients when they are unwell. As a member of the Practice team it is essential that reception staff are able to support their clinical and non-clinical colleagues. Flexibility and commitment to cover other reception staff during holidays or sick leave is essential.
We are looking for a friendly person to cover 25 hours, based over 3 days working over the two practices. The hours are as follows:
Monday: 8.30am to 12.30pm and 1.30pm to 6pm
Tuesday: Off
Wednesday: 8.30am to 12.30pm and 1.30pm to 5.30pm
Thursday: Off
Friday: 8.00am to 1pm and 2pm to 5.30pm
Interviews dates will be offered upon successful application. If you are interested in joining our friendly team please send your CV and covering letter through Indeed.
Duties include, but are not limited to
Operating computerised appointment system as directed
Receiving and directing patients appropriately, including signposting to appropriate services
Handling telephone lines and dealing with general enquiries
Generating repeat prescriptions from the computer system
General maintenance of records and clinical system
Maintaining supplies in Reception and Doctors rooms
Perform administration tasks such as registering new patients and filling in forms where necessary
Handling messages between a multi-disciplinary team
Open and close the surgery when necessary
Communicating messages to patients
Attending in house and external training courses where appropriate
Be aware of the roles safeguarding responsibilities and ensure training in this area is always kept up to date.
Acting as a Chaperone for clinicians when required.
Personal specification:
Team player
Enthusiasm
Initiative
Common sense
Diplomacy & discretion and understanding of confidentiality
Flexibility to work at either Practice building and to cover holiday/sickness
Adaptable
Good multitasker
Deal with variations in workloads
Prioritise tasks when under pressure
Dedicated to improving patient care
Skills
Basic PC and IT skills (Systm1 knowledge is desirable)
Good communication skills
Good telephone skills
Pay: £12.76 per hour
Benefits:
Ability to commute/relocate:
- Broadstone BH18 8EE: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
