Job Title: Coffee Shop & Social Enterprise Manager
Location: Whitehall Museum, Cheam, Sutton (SM3 8QD)
Salary: £35,000 - £37,500 per annum
Hours: 37.5 hours per week (Daytime, including weekends)
Closing Date: 12th July 2026
Can a cup of coffee break down societal barriers? We know it can.
At Nickel Support, we believe every adult with a learning disability deserves a fulfilled, purposeful life. Beans and Bloom is not just a coffee shop; it is a community hub and a social enterprise where commercial success meets social impact. We are looking for an inspiring Coffee Shop & Social Enterprise Manager to steer our growth, uphold our standards, and champion our brilliantly diverse team. You won’t be working in isolation. You’ll have a built-in support network, working closely with our centralised marketing team for campaigns, a dedicated Safeguarding Lead for compliance, and the CEO for high-level financial planning.
Your Mission:
- Be a High Performing Coffee Shop Manager: this includes daily floor operations, quality control, excellent customer service and team supervision.
- Drive Strategic Growth: Execute local marketing, build community partnerships, and drive foot traffic to make us the go-to destination in Cheam.
- Maintain Operational Excellence: Oversee P&L, stock control, and menu engineering to ensure the enterprise remains self-sustaining.
- Champion Inclusive Leadership: Adapt training materials and workflows to empower our trainees with learning disabilities and staff, fostering a culture of dignity and high expectations.
- Compliance: Lead as the primary point of contact for all Health & Safety, Fire Safety, and Food Safety regulations.
Who You Are (Essential Requirements):
- Experience: 3+ years of successful management in a fast-paced hospitality environment or a commercial social enterprise.
- Qualifications: Food Safety Level 3 Qualified and Barista trained.
- Skills: Strong financial literacy (P&L management, labour costs), menu development experience, and IT proficiency.
- Mindset: An entrepreneurial 'owner' mentality with a deep passion for social equity and neurodiversity advocacy.
- Leadership: High emotional intelligence, patience, and a natural talent for motivating and supporting a diverse team.
Apply Today:
If you want a role where your daily efforts create direct, visible social change, we want to hear from you. Please review the full Job Description and Personal Specification on our website and apply via our online application form: . For any issues accessing the application form, please contact [email protected]
Pay: £35,000.00-£37,500.00 per year
Application question(s):
- Do you have proven track record of increasing sales, working with suppliers, and stock ordering?
- Do you have sufficient experience to oversee coffee and food production lines?
- Do you have the following experience?
Strong financial literacy (to manage Profit & Loss, labour costs, inventory, and supplier relationships).
Menu development experience.
Good IT skills, familiar with office software.
Database/Social Media basics.
- Do you have the following qualifications and experience?
Food Safety Level 3 Qualified.
Barista trained.
Deep understanding of Health & Safety (H&S) regulations and food hygiene certification.
- Have you got the following?
Outstanding written/oral communication and interpersonal abilities.
High emotional intelligence (EQ) and patience.
Natural talent for motivating and managing a team.
- Do you have availability to work during opening hours), including school holidays, Bank Holidays and weekends when required?
- Are you highly organised with excellent time management skills?
Do you have the ability to multitask and work well under pressure?
Problem solving attitude with an eye for detail.
- Do you have an entrepreneurial "owner" mentality with a passion for social equity?
Experience:
- successful management experience in a fast-paced hospitality : 3 years (required)
Work Location: In person
