Job Summary
We are looking for a proactive and committed Student Services Officer and First Aid Lead to be the first point of contact and response for the application for first aid at Harris Academy Bermondsey, covering maternity leave (September 2026 - July 2027). Full-Time 8am - 16.00, Term Time Only. This is a great opportunity to work in a lively and dynamic inner London secondary school that caters for 11-18 year old students.
- Main Areas of Responsibility will include:
- Supporting the daily operation of the Student Information Centre, providing a welcoming and efficient service
- Delivering high-quality administrative and medical support in line with standards
- Managing student uniform issues, including supervision, record-keeping and parent communication
- Assessing medical needs, administering first aid and maintaining accurate records
- Managing lost property and liaising with parents and external agencies
- Maintaining a professional, organised and confidential environment
- Leading first aid and medical provision across the Academy
- Acting as first point of contact for first aid incidents
- Maintaining first aid procedures, equipment and compliance
- Monitoring and recording incidents, identifying trends and supporting improvements
- Promoting infection control, hygiene and policy compliance
- Managing student medication, storage and monitoring
- Ensuring emergency medication and equipment are current and accessible
- Supporting Individual Health Care Plans with relevant stakeholders
- Maintaining accurate medical records and supporting vaccination programmes
- Supporting students with medical needs, arranging specialist training where required
- Coordinating safe dietary provision with families and catering teams
- Maintaining confidentiality and complying with data protection requirements
- Coordinating first aider training, certification and site coverage
- Keeping professional knowledge up to date and conducting provision audits
- Collaborating with safeguarding, health and safety and pastoral teams
- Following safeguarding procedures and reporting concerns appropriately
Qualifications & Experience
- A good standard of education including English and Mathematics GCSE or equivalent
- Awareness of current public health services
- Awareness of current developments in school
- Knowledge of safeguarding procedures
- Knowledge of confidentiality
- Knowledge of Microsoft software
- Some understanding of infection control
- First Aid qualification
- Knowledge of many of the social issues facing students from disadvantaged backgrounds
- Minimum of three years' admin experience
- Experience in organising and managing training for relevant staff members and managing logs
- Experience of analysing accident reporting log data and first aid logs for patterns and trends
- Experience of creating action plans in response to analysis to minimise accidents and first aid visits by students/staff
Pay: Up to £31,980.00 per year
Work Location: In person
