Business & Support Administrator with sales skills - Full Time position.
We are seeking a Business & Support Administrator to join our small team on a permanent full-time basis. This is a varied position that combines hospitality, finance, administration and office management responsibilities. The position will be in an office based, located outside Thirsk. The successful candidate will be working in a feed mill, working farm and hotel environment. The basic salary is up to £30k basic salary + sales commission + Profit share scheme.
The successful candidate will be offered paid certified courses, training or professional membership as part of their package, along with annual training budget for each employee.
The Business & Support Administrator will play a key part in the following duties:
- Guest Bookings - Act as the initial point of contact for guests, customers and suppliers, in person, via email or on the telephone
- Managing mailbox traffic - prioritising and organising the flow of emails, ensuring bookings, queries, complaints and important communications are addressed promptly
- Manage the booking process for all our subscribed booking platforms such as Booking.com and Airbnb.
- Manage guest sales ledger in Xero, including producing invoices, taking card payments over the phone and reconciling payments
- Liaise with housekeeping colleagues regarding last minute bookings or requests that need to be accommodated
- Updating the guest bookings board.
HR & General Administration:
- Oversee the day-to-day running of the office
- Maintain accurate, compliant, and confidential electronic and paper staffing records, adhering to GDPR regulations, including personal information, sickness, and annual leave.
- Update daily work trackers for staff as instructed
- Keep stocks of office stationery at a workable level and order as necessary
- Manage utility and insurance contract renewals, suppliers' direct debits, and petty cash.
- Provide basic IT support and troubleshoot issues with systems, software, and office equipment
- Acting as PA to the owner in the day to day running of both the business and personal matters.
What we're looking for:
- IT literacy in MS Office is essential along with Excel Skills
- A working knowledge of Xero is desirable
- Outstanding communication skills - both written and verbal
- Strong customer service skills
- High attention to detail and accuracy in a fast-paced environment
- A proactive, hands-on approach and the ability to adapt within a small team
- Excellent organisational and time management skills / planning your work schedule
- The ideal candidate will be educated to GSCE / A level and will bring proven experience.
- Have social media experience
- Sales Skills
- Administrative role, preferably gained within hospitality, farming, or small business setting.
Employee Value Proposition:
We believe it doesn't make sense to hire the best people and tell them what to do, we hire smart people and they tell us what we need to do. You will have the opportunity once settled in and having gained full knowledge of the businesses across the board, to earn profit for yourself as commission from our company profit share scheme.
All candidates must complete the Q&A form at this link: https://forms.gle/3LRTMZRFRrjonT3v8
Start date: As soon ad possible
Deadline for application: 15th April 2026
Pay: Up to £30,000.00 per year
Work Location: In person
