General Manager - Iconic Kensal Rise Gastropub
About The Island & Inda Pubs:
Join the vibrant team at The Island, a beloved, high-reputation gastropub nestled in the heart of Kensal Rise. Part of the expanding Inda Pubs family (10 locations and growing!), The Island boasts a charming atmosphere and a stellar reputation for exceptional fresh food, curated wine & cocktail selections, and unparalleled hospitality. We pride ourselves on creating a welcoming environment for both our guests and our team.
Your Opportunity:
We're seeking a dynamic and experienced General Manager to lead The Island to new heights. You'll be the driving force behind our success, responsible for the day-to-day operations and strategic growth of this thriving pub. This is a chance to make your mark, build upon a strong foundation, and elevate The Island to become the premier destination in Kensal Rise.
What You'll Do:
- Strategic Leadership: Develop and implement a clear business strategy to maximise turnover, profitability, and customer satisfaction.
- Team Development: Inspire, mentor, and motivate your team to deliver exceptional service and achieve their full potential.
- Operational Excellence: Ensure smooth and efficient daily operations, including financial management (P&L, stock control), maintenance, and compliance (licensing, health & safety).
- Guest Experience: Cultivate a welcoming and memorable atmosphere, exceeding guest expectations and building lasting relationships.
- Sales & Marketing: Drive sales through creative events, targeted marketing initiatives, and a deep understanding of our customer base.
- Financial Management: Analyse financial data, report to senior management, and optimise performance across all areas.
- Quality Control: Maintain the highest standards for food and beverage quality, ensuring consistent excellence.
- Event Management: Oversee bookings, events, and customer relations with meticulous attention to detail.
- HR & Compliance: Manage HR processes, disciplinary actions, and ensure full compliance with all regulations.
What We Offer:
- Competitive Salary: £60,000 - £65,000 per year.
- Performance-Based Bonus: Achievable bonus scheme recognising your contributions.
- Share of Tips: Fair distribution of gratuities.
- Career Growth: Opportunities for advancement within our expanding company.
- Autonomy & Influence: Play a key role in site-level decision-making.
- Weekly Pay: Consistent and reliable income.
- Comprehensive Benefits: Pension scheme, 28 days holiday, free meals, and group-wide discounts.
- Support & Development: Ongoing training and resources to help you succeed.
Who You Are:
- Proven Leader: Extensive experience as a General Manager in a high-volume restaurant or gastropub with a focus on fresh, quality food.
- People-Centric: A passion for developing and motivating teams, creating a positive and engaging work environment.
- Strategic Thinker: Ability to develop and implement effective business strategies.
- Customer-Focused: A genuine commitment to providing exceptional guest experiences.
- Dynamic & Energetic: A positive and enthusiastic personality, with a knack for creating a vibrant atmosphere.
- Financial Acumen: Strong understanding of P&L management and financial reporting.
- Hands-On & Proactive: A natural problem-solver with a "can-do" attitude.
- Excellent Communicator: Strong interpersonal and communication skills.
Ready to Join Our Team?
If you're a passionate and experienced General Manager looking for a rewarding challenge in a fantastic location, we want to hear from you! Apply now and tell us why you're the perfect fit for The Island.
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: £60,000.00-£65,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Referral programme
Experience:
- Management: 3 years (required)
Work Location: In person
