Job Summary
The Practice Operations Lead is responsible for overseeing the operational aspects of the GP practice. This role ensures the delivery of high-quality patient care and efficient resource management. The Operations Lead will work closely with the Practice Manager and administrative teams to implement best practices and achieve organisational goals while maintaining compliance with regulations.
Duties
Admin Team Leadership
Reception/Admin Rota Management
Admin/Reception staff cover
In charge of docman / EMIS tasks
Administrative Support
Governance and Compliance
Patient Demand Management
Premises Management and Equipment
Call/Recall Programmes
IT and Systems Support
Skills
Interpersonal Skills
Leadership Skills
Strong communication Skills
Essential criteria
minimum 3-5 years of experience in GP surgeries
Essential criteria
-GP surgery: 3-5 years experience in GP practice administration -Must have excellent knowledge on EMIS and DOCMAN -Must have leadership skills -Must have exceptional interpersonal skills
Desirable criteria
experience in management level
Pay: £15.00-£16.00 per hour
Experience:
- GP surgery: 3 years (required)
Work Location: In person
