My client is one of the UK's largest Enforcement companies. The business operates successfully throughout the country and as a result of continued growth, they are looking to recruit a number of Trainee ANPR Enforcement Agents to begin an exciting career as a Certificated Enforcement Agent. Please note:
CANDIDATES SHOULD HAVE A FULL UK DRIVING LICENCE AND ACCESS TO A VEHICLE
The role will involve enforcing warrants and liability orders for Local and Central Government as well as commercial clients and to locate vehicles using our ANPR system and database and negotiate payment with the customer.
Typically, the training program to become a Certificated Enforcement Agent is around 12 weeks. You are paid during training. Once fully certificated, the role will become self employed.
Responsibilities
- Using the ANPR van and database, scan VRMs looking for vehicles with outstanding warrants and liability orders
- Negotiate payment of outstanding warrants and liability orders with customers
- Immobilise and instruct removal of the vehicles that are flagged on the ANPR database if payment is not made.
- Identify vulnerabilities with customers and signpost accordingly.
- Ensure the ANPR data is updated as instructed.
- Comply with company and client policies and procedures.
- Use Body Worn Video (BWV) on every customer interaction and download footage daily via WIFI.
- Participate in training and development as and when required.
Personal qualities, experience and skills
- Confident, self-motivated, trustworthy, and organised
- Competent computer skills
- Be able to work under pressure
- Excellent communication and negotiation skills
- Excellent conflict management and conflict resolution skills
- Ideal candidates will have worked in a variety of roles including: Civil Enforcement, Armed Forces, Security, Police, Fire and Ambulance Service, Prison Service, Health Care, Parking/Traffic Management and jobs where Customer Service is a key element of the role.
INDT
Pay: £25,000.00-£60,000.00 per year
Work Location: On the road
