Overview
We are seeking a proactive and organised Operations and Customer Support Assistant to support our daily business activities at NOVA CHEF. This is a hands-on role offering exposure to customer service, basic accounting, and food production operations.
It is ideal for someone looking to gain practical experience in a fast-growing food business, with the opportunity to develop across multiple areas.
Key Responsibilities
- Support day-to-day operations across customer service, administration, and production
- Communicate with clients via phone, email, and in person
- Handle customer enquiries professionally and efficiently
- Assist with invoicing, order tracking, and basic accounting tasks
- Support stock control, organisation, and merchandising
- Coordinate orders and schedules to ensure smooth workflow
- Maintain accurate records of transactions and inventory
- Assist the production team when required
Requirements
- Fluent in English
- Strong communication and organisational skills
- Good attention to detail and time management
- Basic maths skills and confidence working with numbers
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
What We Offer
- Hands-on experience across operations, finance, and customer service
- Opportunity to grow within a developing food business
- Dynamic and supportive team environment
Pay: £24,420.00-£27,000.00 per year
Work Location: In person
