Company Overview
Since 1907 Frank Key has been renowned for supplying market-leading building, plumbing and timber materials. Built on family values, we have grown to now stock interiors, landscaping, civils and drainage products, as well as providing high quality plant and tool hire equipment, making Frank Key the true one stop shop for all project requirements. Our reputation is not only built on the wide range of products we sell, but how we do business. Given our experience within the industry and with many of the team being long standing members of staff, we are in the best position to provide expert advice and service.
Summary
Join Frank Key as a Counter Assistant & Driver in our branch located in Keighley. This role is vital in providing excellent customer service by assisting customers with their project needs and ensuring smooth operations at our counter as well as delivering and collecting equipment to our customers. Be part of a team that values expertise, reliability, and customer satisfaction.
Hours of Work
Monday to Friday, 8.00am to 5.00pm (1 hour unpaid break)
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Manage customer orders efficiently and accurately.
- Maintain cleanliness and organisation of the counter area and branch.
- Uphold health and safety standards in the branch.
- Collaborate with team members to achieve sales targets.
- Carry out checks on equipment to ensure it is ready for customer use
- Deliver and collect equipment from customers as and when required in a 3.5T Plant & Go.
Qualifications
- Proven experience in delivery driving.
- Valid driving license suitable for commercial vehicles.
- Strong communication skills to interact effectively with customers.
- Ability to lift heavy items safely.
- Knowledge of tool hire is essential.
- Some form of mechanical knowledge would be useful
- Reliable with a good attendance record.
- Ability to work well within a team.
- Customer-focused attitude.
Call-To-Action
If you're ready to drive your career forward with a trusted name in tool hire, we’d love to hear from you—step into our branch and become part of something solid.
Job Type: Full-time
Pay: £26,436.80 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Life insurance
Experience:
- Tool Hire: 2 years (required)
- Customer Service: 1 year (preferred)
Licence/Certification:
- Manual Driving Licence (required)
Work Location: In person
