Tyrefix keeps the off-highway market moving with fast, reliable tyre repairs and replacements across the UK. With 100+ breakdown vehicles nationwide and a growing team, we’re looking for a sharp, detail-focused professional to join our Quality Team and help keep operations running smoothly.
The Perks:
- Up to £30,000 per year (DOE)
- 22 days annual leave + bank holidays
- Monday–Friday, 42.5 hours per week
- Free local gym membership
- Based in Ibstock, Leicestershire
- A supportive team and the chance to make a real difference
What You’ll Be Doing:
- Review and quality-check completed job cards to ensure accuracy and compliance
- Make sure work matches customer requests and safety standards
- Spot and correct pricing or process errors before invoicing
- Ensure all customer info is captured correctly (PO numbers, fleet details, etc.)
- Contact customers when further work is needed
- Re-log jobs if required and raise credit requests when necessary
- Provide feedback to Team Leaders and liaise with Account Managers
About You:
- You have an eye for detail and stay calm under pressure
- Strong communicator and problem-solver
- Enjoy working in a fast-paced environment
- Previous experience in quality, admin, or customer service is a plus
Why Join Tyrefix:
- Be part of a growing, supportive team
- Directly contribute to quality, compliance, and customer satisfaction
- Opportunities to develop your skills and take on new responsibilities
Ready to make a difference? Apply now and be part of a team that keeps industries moving!
Please note: this role is office based. Home working/hybrid arrangements will not be considered.
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free flu jabs
- Gym membership
- On-site parking
- Sick pay
Experience:
- Contact centre customer service: 1 year (preferred)
Work Location: In person
