Location: UK (with occasional travel)
Arriva is a leading European passenger transport partner, operating in 11 countries and delivering more than 1.5 billion passenger journeys each year. With 35,000 colleagues and a heritage dating back to 1938, Arriva is focused on growth, innovation and sustainability, supported by I Squared Capital since 2024.
We are seeking a highly capable and forward-thinking Head of Procurement Policy, Process, Data & SRM to play a pivotal role in shaping and enabling procurement excellence across the Group.
This is a strategic leadership opportunity where you will design, embed and continuously improve the procurement operating environment across Arriva.
You will be responsible for driving consistency, governance and data-led decision-making across procurement, ensuring teams are equipped with the right frameworks, processes, tools and insights to deliver value at scale.
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Define and maintain the Group Procurement Policy framework, ensuring robust governance, compliance and audit readiness
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Own and optimise end-to-end procurement processes (Source-to-Contract, Purchase-to-Pay, contract lifecycle management)
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Lead the procurement data and analytics strategy, delivering clear insights on spend, savings, supplier performance and risk
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Develop and manage the Supplier Relationship Management (SRM) framework, including segmentation, governance and performance tracking
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Strengthen the procurement control environment, including risk management, compliance and reporting
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Partner with IT and Finance to optimise systems, tools and digital solutions across procurement
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Drive continuous improvement and automation, simplifying processes while maintaining strong controls
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Build capability across procurement teams through training, guidance and best practice tools
You will be a driven and detail-oriented leader with strong experience in procurement operations, governance or transformation within complex organisations.
You will bring:
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Deep understanding of procurement policy, governance and end-to-end processes
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Expertise in data, analytics and reporting, with the ability to turn insight into action
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Experience designing and embedding SRM frameworks and structured programmes
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Strong focus on risk, compliance and audit readiness
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Proven ability to influence stakeholders across a matrix or federated environment
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Experience working with procurement systems and tools (ERP, e-sourcing, analytics platforms)
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Excellent communication and organisational skills, with a continuous improvement mindset
This is an opportunity to shape how procurement operates at a Group level. You will play a key role in driving consistency, efficiency and insight, enabling the function to deliver greater value and impact.
Friday 3rd July 2026
