The Langham, London; Europe’s first Grand Hotel, is currently recruiting for a Spa Therapist (full-time basis - 40 hours a week) to join our talented Chuan Body & Soul team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
ABOUT THE ROLE
In the role of Spa Therapist, your key focus will be to:
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Extend a welcoming experience for our clients
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Carry out a variety of treatments
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Follow LQA (Leading Quality Assurance) and Forbes, and brand standards
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Be fully trained and aware of the treatment menu and products
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Assess guest needs through thorough consultation prior to treatment
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Adhere to the operating procedures of Chuan Body + Soul
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Promote spa and body care products as well as treatments
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Ensure all treatment rooms are set up according to standard prior to the treatment
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Maintain clear lines of communication within the Spa and the hotel in general
ABOUT YOU
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Experience in a similar position and environment with a firm understanding of excellence in customer service
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Spa/Beauty qualification at NVQ Level 2 and 3 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
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Certification in facial and massage therapy is essential
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Ideally, knowledge of Chinese 5 elements, Reiki, Lymphatic Drainage Massage, Reflexology, Pregnancy Massage, Hydrafacial treatments
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Excellent communication and interpersonal skills
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Warm and caring attitude towards the health and well-being of clients
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Drive to work towards targets in treatment and retail
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Ability to work well in a team
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Good time management skills
