We have a number of opportunities at Fibre Works UK, a member of the SCCI Group! We are all about finding brilliant people, and we hope you could be the next person to join our team!
The Field Delivery Supervisor will support the Customer Engineering Department in delivering FTTH installs amongst a growing team! If you're looking for a challenge, a business that values and trusts its people, please apply now!
What will this role be getting up to?
- Maintain service delivery
- Direct daily supervision and management of engineering teams
- Customer Complaint handling
- Conduct quality audits
- Reviewing team performance data, strategizing to drive better results
- Assist engineers with any technical queries
- Use external and internal systems to update install information
- Ensure performance issues are fully investigated and fully resolved
Role T&C's
- Working in the operation field (south London/Surrey), reporting to our Rooks Nest Office, Godstone
- Flexible working environment, enhancing work-life balance
- Paying 36k per annum
- Company Van
- Performance related bonus
- 22 days annual leave plus bank holidays
- Birthday Off
- Ideally looking for someone with minimum 5 years fibre build experience, and 1-2 years supervisory experience
- Tuesday-Saturday working
- Accreditations required: SA001, S8 and NRSWA
Job Types: Full-time, Permanent
Pay: Up to £36,000.00 per year
Benefits:
Work Location: On the road