Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services.
We have an exciting opportunity for a Digital Optimization Manager to join our Marketing team in Manchester.
Reporting to the Head of Digital, this role has two goals;
The successful candidate will have excellent organisational skills, be highly driven and have a customer focussed mindset.
Key responsibilities:
-
Own the performance of conversion funnels across the website.
-
Translate client targets into site-level KPIs and quarterly roadmaps.
-
Set the CRO strategy and manage CRO partners – currently one agency.
-
Ensure correct use of behavioural analytics. We use Mouseflow but experience in alternative tools is acceptable.
-
Ensure CRO processes and results are robust and data driven.
-
Own the end-to-end online UX experience and be a key stakeholder in the omnichannel journey.
-
Triage and resolve site issues.
-
Engage with SEO, Content, Paid Media and Compliance teams to improve positive customer outcomes.
-
Maintain documentation for web processes and tech stack.
The perfect candidate:
-
Highly organised and driven individual
-
Ambitious
-
Background in UX or CRO
-
Experience managing agencies
-
Experience working in a regulated environment
-
Experience working in a professional services environment
-
Balance of technical and creative skills
-
Comfortable in a fast-paced environment
- Recent portfolio of winning tests
-
Familiarity with GA4, Mouseflow, Powerbi, ,
What we offer in return:
We offer a hybrid working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award- winning law firm.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
