Would you like to be part of a committed professional team, providing administrative and operational support to a team of therapists? We are looking for a friendly, proactive, organised, and resilient person to join our vibrant Bristol-based mental health charity volunteering as an administrator. This is a temporary role from October until December.
Role purpose
To provide comprehensive administrative support across The Bridge Foundation's counselling, assessment, supervision and school-based services, ensuring the smooth day-to-day operation of the organisation, excellent client communication, effective record keeping and efficient support for therapists, managers and external stakeholders.
Key responsibilities
- Provide day-to-day administrative support for therapists and managers.
- Assist with IT-related queries and provide basic technical support to staff.
- Contribute to the continuous improvement of administrative systems and processes.
- Help ensure compliance with organisational policies, procedures and safe working practices, including fire safety requirements.
- Undertake any other duties commensurate with the role and level of responsibility.
- To attend regular team meetings and staff meetings as required
- To attend 1:1 supervision and annual appraisals
Diary and Room Management
- Maintain the online room booking diary.
- Add new clients and bookings to the diary and ensure there are no scheduling conflicts.
- Manage bookings for private room hirers and coordinate external room bookings
Staff Administration
- Collate staff holiday requests and maintain accurate holiday records.
- Ensure holiday forms are completed and stored appropriately.
- Monitor DBS renewal dates and process new and renewal DBS applications.
Meetings and Training
- Organise Wednesday meeting schedules each term.
- Coordinate personal and group supervision schedules.
- Arrange Continuing Professional Development (CPD) sessions and training events.
Schools and External Services Administration
- Provide administrative support to the Bridge in Schools (BiS) service.
- Respond to enquiries from schools and external partners.
- Provide routine IT and administrative support relating to school-based services.
Reports and Documentation
- Proofread, format and distribute psychiatric diagnostic reports, autism assessment reports and ADHD assessment reports.
- Format, proofread and prepare a variety of documents, letters and reports.
- Support therapists and managers with general administrative tasks and document preparation.
- Complete the necessary administrative work for commissioned funding.
- Send documentation to clients, including appointment information and client agreements.
Office and Facilities Administration
- Order, manage and replenish stationery, toys, equipment and office supplies.
- Assist with building maintenance and undertake basic DIY and practical tasks where appropriate.
- Help ensure the premises remain safe, well-maintained and welcoming.
How to apply
To apply please send your CV to [email protected].
The closing date for this vacancy is on Monday 14th July at 11:59pm.
Benefits:
- Casual dress
- Company pension
Application question(s):
- Please note that we can't accept applications through Indeed. If you are interested in this voluntary role, please send your CV directly to Samantha Bennett ([email protected]).
Work Location: Hybrid remote in Bristol BS6 5SH
