Join the Award-Winning Team at Evolve Dentistry
We're not looking for a receptionist.
We're looking for someone who loves people, thrives on creating exceptional experiences, and takes pride in making every patient feel genuinely welcome.
At Evolve Dentistry, our Patient Care Advisors are at the heart of the patient journey. They are often the first voice a patient hears and the first face they see, helping create the outstanding experience that has earned our practice multiple awards, including recognition for our exceptional team culture.
About Evolve
Evolve Dentistry is a leading private dental practice with a reputation for clinical excellence and outstanding patient care. We believe that every interaction matters, and we're passionate about creating experiences that exceed expectations.
We invest heavily in our people because we know that happy, supported team members create extraordinary patient experiences.
The Role
This is a varied and rewarding role that combines both front-of-house reception duties and patient support office responsibilities.
You’ll split your time between reception and our patient communications office, welcoming patients to the practice while also handling calls, emails and appointment enquiries
No two days are the same.
Key Responsibilities
- Providing a warm and professional welcome to patients and visitors.
- Delivering exceptional customer service both in person and over the phone.
- Managing incoming calls and patient enquiries.
- Booking, rearranging and optimising appointments.
- Supporting efficient diary management across the practice.
- Processing payments and maintaining accurate patient records.
- Working closely with clinicians and colleagues to ensure a seamless patient journey.
Working Hours
Monday: 8:00am – 7:15pm
Tuesday: 1:45pm – 6:15pm
Friday: 8:00am – 1:45pm
Salary
£13.00–£15.50 per hour, depending on experience
What We're Looking For
You don't necessarily need dental experience. What matters most is your attitude, professionalism, and passion for delivering outstanding service.
You'll likely be someone who:
- Genuinely enjoys helping people.
- Has excellent communication skills.
- Is organised and highly attentive to detail.
- Remains calm and positive when busy.
- Enjoys working as part of a supportive team.
- Takes pride in delivering an exceptional experience.
- Is confident using technology and learning new systems.
Why You'll Love Working Here
- Join an award-winning team with a supportive and positive culture.
- Competitive pay that recognises experience and contribution.
- Modern, state-of-the-art private practice environment.
- Ongoing training and development opportunities.
- Staff discounts on dental treatment.
- Team social events and celebrations.
- The opportunity to make a genuine difference to patients' confidence, health and wellbeing.
- A workplace where your contribution is recognised, valued and appreciated.
Ready to Join Us?
If you're looking for a role where you can make a genuine difference to people's experience every day, we'd love to hear from you.
To request an application pack, please email [email protected]
Deadline for applications is Friday 10th of July 2026.
Pay: £13.00-£15.50 per hour
Work Location: In person
