COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place.
COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.
Role Overview:
You will support the Events business for COMO Metropolitan London and COMO The Halkin, managing enquiries, planning, and delivery alongside a small team. The role focuses on maximising groups and events revenue, developing new business, and maintaining strong relationships with existing clients. You’ll balance proactive up-sales activity with efficient coordination to ensure every meeting and event is organised to a high standard and runs smoothly across both hotels.
What you will do:
-
Handle event enquiries, proposals, contracts, room blocks, and planning from start to finish
-
Produce event documentation including Event Orders, group memos, and activity reports
-
Maintain accurate client data and sales records in Delphi
-
Keep event collateral updated and support weekly Meetings & Events communications
-
Liaise closely with all hotel departments to ensure smooth event delivery
- Meet and host clients as needed, acting as their key point of contact
-
Assist with familiarisation visits, telesales campaigns, and cross‑hotel referrals
-
Ensure accurate billing and adherence to payment policies.
-
Someone who has Minimum of one year’s experience within a Hotel Events department within a luxury operation
-
Excellent communication skills, both verbal and written English
-
Excellent IT and organisational skills,
-
Demonstrate the ability to prioritise and self-manage tasks
-
Passionate and committed, a team player, vibrant, energetic, highly motivated
-
Ability to deal with all sectors of the events industry, including corporate, retail music, media, TV, film and fashion, sectors from junior to senior level
-
Must, on occasion, be flexible in the work hours
-
Competitive salary up to £33,500 + service charge
-
Employee rates for all COMO Hotels and Resorts properties worldwide
-
3 complimentary nights stay in any COMO Hotel or Resort Worldwide
-
Employee discounts on Nobu London & Labombe by Trivet
-
Career development opportunities
-
A lucrative bonus for introducing someone to any COMO property
-
An exciting calendar of wellness and engagement activities
-
Access to free financial advice and
-
Access to an Employee assistance programme; offering support and advice
-
Free meals on duty
-
Free Uniform & laundry service
-
28 paid holidays per year, increasing with service
-
NEST Auto-enrollment Pension
-
Company Sick Pay
