Service Administrator, Criminal Justice Ref: 0135ZS

WithYou -
London

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Job details

Fixed term contract
£30,250 a year
4 days ago

Benefits

Annual leave
Company pension
Paid volunteer time
Enhanced paternity leave
Referral programme

Qualifications

Administrative experience
Analysis skills
Data entry
Front desk
IT
Communication skills

Full job description

London, SW11 1SW

£30,250 per year

About the role

Join us as a Service Administrator, Criminal Justice in Wandsworth

Our team are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.

At Wandsworth, WithYou works closely with the lead provider, South London and Maudsley NHS Foundation Trust and partners, Phoenix Futures and Way Through providing free and confidential support to adults experiencing challenges with drugs and alcohol. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Please refer to the linked Job Description to support your application.

The closing date for applications is the 3rd July 2026. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Job Description

We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service. This is a key role providing essential administrative support to ensure smooth service delivery. You’ll be responsible for managing referrals, maintaining accurate records, and supporting team communications. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing criminal justice administrative support.

The role is a fixed term contract until 18/05/2027 and full time working 37.5 hours per week. The salary for this position is £30,250 per annum, this includes an Inner London Weighting payment of £4,000 per year.

Company Benefits

28 days annual leave, plus bank holidays
An extra day off for your birthday or a special occasion of your choice
Enhanced maternity, paternity and adoption leave
2 days paid volunteer leave per year
Auto-enrollment into We Are With You’s pension scheme
Access to a Blue Light Card - giving you great savings on big high-street and online brands
Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

To do this job successfully, you will need:

Organised and reliable, providing strong administrative support
The ability to communicate effectively with a wide range of people
Be confident working in a team environment and able to work collaboratively
Experience working on reception
Skilled in data entry and management
Good analytical skills with an eye for detail
Intermediate or higher-level IT skills
To understand work-based Health & Safety issues
Some flexibility with working hours and location from time to time
If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please review our Recruitment Frequently Asked Questions before submitting your application.

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About the role

Job Description

Company Benefits

Essential Skills

Creating an Inclusive Environment

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