Overview
We are seeking an energetic and passionate Senior Barista to lead our café team and deliver exceptional coffee experiences. This dynamic role combines hands-on barista skills with leadership responsibilities, ensuring smooth daily operations, outstanding customer service, and a vibrant café atmosphere. The ideal candidate will thrive in a fast-paced environment, motivate team members, and uphold the highest standards of food safety and quality. Join us to inspire your team, delight our guests, and elevate our café’s reputation as a welcoming community hub.
Duties
- Lead daily café operations, ensuring efficient workflow and excellent customer service at all times
- Supervise and motivate baristas and staff to deliver top-tier coffee and food service experiences
- Manage POS systems for accurate transactions, cash handling, and sales reporting
- Oversee food safety protocols, proper food handling, preparation, and sanitation standards in accordance with health regulations
- Train staff on coffee brewing techniques, food preparation and customer engagement strategies
- Monitor inventory levels of coffee beans, supplies, and food items; place orders as needed to maintain stock levels
- Handle cash register operations, cashiering duties, and financial reconciliation at shift end
- Maintain a clean, organized café environment that promotes safety and efficiency
- Implement sales strategies to increase revenue while ensuring customer satisfaction
- Address customer concerns promptly to foster positive relationships and repeat business
Qualifications
- Proven experience as a barista with strong knowledge of coffee brewing methods and beverage customization
- Previous management or supervisory experience in a café or food service setting
- Familiarity with POS systems such as Aloha POS and Micros POS for sales processing and reporting
- Excellent time management skills to prioritize tasks effectively during busy hours
- Strong customer service skills with the ability to engage guests warmly and professionally
- Knowledge of food safety standards, proper food handling procedures, and sanitation practices
- Basic math skills for cash handling, retail math calculations, and inventory management
- Ability to train staff on food preparation techniques and customer service protocols
- Experience in the food industry or retail environment is preferred but not required
Join us as a Head Barista/Manager to lead with enthusiasm, serve with passion, and create memorable experiences for every guest. Your leadership will inspire your team to excel while fostering a welcoming atmosphere that keeps customers coming back!
Job Type: Full-time
Pay: From £13.00 per hour
Application question(s):
- Grinder Calibration knowledge?
- Latte Art designs you can make?
- Speciality coffee Knowledge?
Experience:
- Barista: 1 year (preferred)
Work Location: In person
