Overview
We are seeking a dedicated and experienced Floor Supervisor to oversee daily operations within our busy hospitality environment. The ideal candidate will possess strong leadership skills, restaurant experience, and a passion for delivering exceptional customer service. This paid position offers an excellent opportunity to manage a dynamic team, ensure food safety standards are maintained, and contribute to the overall success of our establishment. Previous supervising experience is highly desirable.
Duties
- Supervise and coordinate the activities of staff members, including servers, kitchen personnel, and bartenders
- Oversee food preparation and ensure adherence to food safety regulations and standards
- Manage daily service operations, ensuring smooth workflow and high-quality customer experiences
- Monitor cleanliness and organisation of the dining area, ensuring compliance with health regulations
- Provide training, guidance, and support to team members to foster a positive working environment
- Handle customer enquiries or complaints professionally, escalating issues when necessary
- Ensure all staff follow safety protocols and operational procedures consistently
Skills
- Proven supervising experience within a restaurant, or hospitality setting
- Strong leadership qualities with excellent team management skills
- Knowledge of food preparation, cooking techniques, and food safety standards
- Experience in food production and kitchen operations
- Familiarity with hospitality service standards including serving and barista skills is advantageous
- Ability to organise tasks efficiently under pressure whilst maintaining attention to detail
- Excellent communication skills with a friendly and professional demeanour
- Capable of motivating team members to achieve high standards of service and performance
This role is ideal for candidates passionate about hospitality who wish to develop their leadership abilities whilst ensuring exceptional guest experiences. Applicants should demonstrate a proactive attitude, organisational skills, and a thorough understanding of food safety practices.
Job Types: Full-time, Permanent
Pay: From £14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
