Location and Shift: Reading | Monday to Friday | Flexible Operating Hours
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Facilities Manager who will deliver excellent service standards while ensuring compliance with SLAs, cleaning specifications, and operational procedures across multiple contracts.
- Build strong relationships with contract clients and conduct regular audit inspections
- Monitor performance against SLAs and cleaning specifications, ensuring high standards are consistently achieved
- Manage daily employee wages and ensure full compliance with Health & Safety requirements
- Follow statutory fire and safety regulations to minimise risk and maintain a safe environment
- Ensure service delivery across multiple contracts aligns with company policies and procedures, including HR, QHSE, Right to Work, vetting, and compliance
- Proven management experience within soft services or cleaning in a facilities management environment
- Excellent customer service and strong communication skills
- Highly organised with effective time management abilities
- IT literate, with good working knowledge of Microsoft Office
- IOSH Health & Safety qualification (desirable)
- Access to a virtual GP for you and your household
- Financial wellbeing support via Salary Finance, including early pay access and competitive loans
- Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and technology products
