We are looking for an Assessment Delivery Manager to join our Assessment Services department. Attached is a JD & PS for reference.
Are you an experienced operational leader with a passion for delivering exceptional customer experiences, leading teams through change, and driving continuous improvement? We are looking for an Assessment Delivery Manager to play a pivotal role in the global delivery of ABRSM’s assessments and services.
Reporting to the Director of Assessment Services, you will lead the planning, delivery and continuous improvement of ABRSM’s worldwide assessment operations, overseeing everything from face-to-face exam sessions to digital assessments. You will manage and develop teams, drive operational excellence, champion innovation, and work collaboratively across the organisation to ensure outstanding service for candidates, teachers, examiners and representatives around the world.
This is an exciting opportunity for a customer-focused individual with experience of managing complex operational services, leading transformational change, and working across international markets. You will combine strategic thinking with hands-on management, helping shape the future of assessment delivery at a globally recognised music education charity.
If you thrive in a fast-paced environment, enjoy solving complex problems, and have a track record of motivating teams to deliver high-quality services, we would love to hear from you
Applications must be submitted online by 30 June.
Interviews are expected to be held on 8 or 9 July. If you have any annual leave booked, please let us know with your application as the interview panel will take this into consideration if you are shortlisted.
For further details and to apply, please visit our careers site:
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ABRSM is committed to safeguarding and promoting the welfare of children and young people and we expect our workforce to share this commitment.
We are a disability confident committed employer who offers candidates an interview who meet the essential criteria and we are committed to providing support to applicants who request a reasonable adjustment during the interview process and throughout their careers at ABRSM
