Job description
for at least two years as this job requires the successful candidate to be able hit the ground running and manage two teams and a substantial number of hours for two different contracts.
The role of the Branch Manager will include:
- Assuming the role of a CQC Registered Manager
- Overseeing all activities involved in office start-up
- Overseeing the day-to-day smooth running of the office
- Ensuring that all points of service delivery are implemented to high standards
- Managing a team of staff, ensuring that duties are completed and providing leadership,
- Liaising with clients, local authorities and other stakeholders
- Overseeing recruitment and forecasting demands on training and staffing levels
- Conducting staff appraisals and supervisions
- Representing the company during meetings with officials and service commissioners
- Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date
- Updating policies and procedures
- Ensuring that our service complies with CQC requirements
- Ensuring that the highest standards of care are maintained at all times.
The role of Branch Manager is a key role in the Company that will require the post holder to constantly look at ways to develop the business to attain competitive advantage in the industry. The position will also give the post holder the opportunity to achieve both personal and professional development. It is crucial, in order for the Branch Manager to perform effectively, that applicants have extensive previous experience and the following key attributes.
Essential Attributes
- Self-motivated and proactive.
- Dedication and a can-do approach.
- Proven leadership skills.
- Extremely responsible and organised.
- An excellent communicator.
- Strong problem-solving skills and ability to think outside the box.
- Impeccable attention to detail.
- Strong interpersonal and customer service skills.
- A keen team player.
- Ability to take initiative.
- The drive to learn and succeed.
- Reliable and Trustworthy.
- High integrity.
- Sound judgement.
- Flexible.
- Resilient.
- Committed to business development and continuous improvement
Essential Skills and Experience
- At least two years’ experience as the Registered Branch Manager of a domiciliary care agency;
- Obtained the Level 5 Diploma for Health and Social Care (QCF);
- Strong IT skills;
- Strong communication and literacy skills.
Desirable Skills and Experience
- Familiarity with StaffPlan and CM2000 or other relevant software.
We would like to attract the very best candidates and the salary range for this position is extremely competitive and above the market rate. An excellent benefits package is also offered.
If you believe that you might be right for this role, we would love to hear from you. To apply, please send us your CV and a covering letter.
Job Type: Full-time