Do you see yourself running our Motor Transport Service Department?
Have you got the knowledge, experience, and desire to be best in class at an award-winning airport?
About Your Airport
Newcastle is a multi-award-winning Airport that proudly connects the North East region to the world. In 2025, the Airport was recognised as ‘Best Airport in Europe’, in the 2 to 5 million passenger category, at the ASQ Awards for providing exceptional customer service.
Committed to a sustainable future, the Airport is on track to achieve Net Zero Carbon status by the year 2035 and has been recognised as a 'sustainability sector leader'. The business has its own solar farm that can provide 100% of its electricity on a sunny day and it is making significant investments to transition its vehicle fleet to electric models.
Over recent years more than 46,000 trees have been planted on Airport-owned land to support its carbon offset activities and enhance biodiversity.
About the role
The Motor Transport Services Manager provides strategic and operational leadership of the Motor Transport Services (MTS) function, ensuring the safe, compliant, and efficient delivery of vehicle engineering and fleet services across the airport estate.
The role is critical to maintaining uninterrupted airport operations through effective maintenance, rapid response capability, and robust asset management, while meeting all regulatory and safety standards.
The postholder will also lead the ongoing modernisation of MTS, driving continuous improvement, digital enablement, and the development of a skilled, high performing workforce aligned to the airport’s operational needs
What will you be doing?
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Lead the day-to-day delivery of all Motor Transport Services activities to ensure uninterrupted airport operations including 24/7 coverage
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Improve structured preventative maintenance programmes to maximise asset availability and minimise unplanned downtime
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Own and manage the departmental budget, including operational expenditure, staffing, fleet maintenance, capital programmes, and commercial revenue streams.
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Develop long-term investment strategies for garage facilities, fleet replacement, and digital systems to support future operational needs.
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Deliver the strategic plan for Motor Transport Services (MTS), ensuring alignment with airport-wide operational objectives.
- Lead the modernisation of Motor Transport into MTS, stakeholder engagement, and integration with the Safety Management System (SMS).
- Deliver a department-wide modernisation programme, including:
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Digitisation of workflows and maintenance processes
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Redesign of SOPs and operational standards
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Introduction of new management systems, KPIs, and performance frameworks
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Cultural transformation toward accountability, customer service, and commercial focus
- Implement a workforce strategy, including:
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Upskilling and cross-skilling programmes
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Apprenticeship and early-career development pathways
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Oversee full lifecycle management of all airport vehicles and specialist equipment, ensuring serviceability, regulatory compliance, and operational availability.
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Implement fleet optimisation strategies and ensure fleet operations comply with all statutory, regulatory, and airport-specific requirement
Key Skills & Experience
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Proven experience in large scale vehicle maintenance environments
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Experience managing operational teams in a 24/7 environment
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Demonstrated expertise in vehicle maintenance
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A practical knowledge of HGVs, LGVs and Light Vehicles
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Excellent leadership, communication, and stakeholder management skills
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Ability to make critical decisions under pressure
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Aviation environment experience would be an advantage
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Relevant qualifications in vehicle service and maintenance
Why come onboard?
Newcastle International Airport is a unique work environment where your actions really matter! The environment fosters a real passion for aviation operations and being best in class.
Just some of the benefits you can enjoy:
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Free on-site car parking whilst at work
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Reduced parking charges Park & Fly
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Generous annual leave entitlement
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Car servicing and repairs
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Access to World Duty Free
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On-site occupational health support
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On-site physiotherapist
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Employee assistance programme support
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Employee discounts at airport retail/ catering outlets
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Membership to our on-site gym
This post requires access through the Critical Part at the Airport and therefore in line with Department for Transport regulations; you will be required to demonstrate during the recruitment process that you have no relevant criminal record.
Newcastle International Airport Limited promotes the equality of opportunity.
Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.
