Do you have strong organisational skills, a commitment to delivering high quality services, and the ability to provide great customer support? We’re looking for an Assets Planning Support colleague to join our team on a 2-year fixed term contract and play a key role in supporting the delivery of first-class asset management and property services across our communities.
Working pattern:
This role operates on a hybrid working pattern (2 days in the office and 3 days from home). The successful candidate will predominantly be based across our St Helens and Warrington offices, in line with business needs.
What you’ll be doing:
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Provide a professional and efficient business support service to a multi disciplinary technical team across repairs, maintenance, compliance and investment activities
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Support the delivery of building surveys, inspections, works planning and data management
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Monitor the progress of tasks and proactively ensure services are delivered right first time for our customers
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Collect, update and maintain accurate data across asset management, housing and financial systems
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Maintain clear audit trails and ensure all work meets required standards and compliance requirements
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Work collaboratively with colleagues and stakeholders to deliver a seamless, customer focused service
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Support the development and improvement of processes and systems to drive efficiency and innovation
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Contribute to the delivery of operational plans and performance targets, ensuring value for money is achieved
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Build strong relationships with internal and external stakeholders, based on trust and mutual respect
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Ensure compliance with policies, procedures, legislation and risk management frameworks
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Promote a positive team culture, taking ownership of your work and supporting colleagues when needed
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Contribute to continuous improvement, innovation and change within the service
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Uphold high standards of health & safety, equality and customer care
What we’re looking for:
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Experience working in a business support role, ideally within a property, housing or technical environment
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Strong organisational skills with the ability to manage multiple tasks and priorities
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Excellent attention to detail and ability to maintain accurate records and data systems
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Good understanding of property maintenance, compliance or construction environments (desirable)
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Strong IT skills including Microsoft Office and digital systems
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A proactive, flexible approach and ability to adapt to change
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Excellent communication and interpersonal skills, with the ability to build effective working relationships
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A positive, team focused attitude with a commitment to continuous improvement
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Awareness of health and safety and compliance requirements within a technical environment (desirable)
Interview Process:
Candidates will be invited to attend an interview, which will include a competency based discussion exploring relevant experience, knowledge and customer focused behaviours. Interviews will take place at our St Helens office on Thursday 16th July 2026.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
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Right to work verification
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Qualification certificate check (where applicable)
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Two satisfactory references
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Occupational Health questionnaire – Fit for Work
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DBS check (if applicable)
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Completion of all new starter documentation including signed terms and conditions
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
