TPT Retirement Solutions is seeking an experienced Pensions Administration Annual Events and Projects specialist to join the team. The purpose of the role is to provide quality DB pension scheme administration to customers in line with TPT’s business goals, service level agreements, and values.
You will be responsible for:
- Ensuring customer satisfaction by working in line with service levels.
- Maintaining accuracy of member/employer data and reporting.
- Ensuring the quality and quantity of your own work and that of the team.
- Efficiently managing scheme project events by following established procedures and providing knowledgeable assistance with key activities such as scheme valuations, preparation of annual benefit statements, implementation of pension increases, annual allowance assessments, group life assurance reviews, and a range of ad-hoc data validation tasks.
- Driving continuous improvement by proactively identifying opportunities to refine processes, sharing constructive feedback, and making meaningful contributions during team meetings to enhance both operational efficiency and service delivery.
- Fostering effective cross-team collaboration by working closely with colleagues from other departments when required, promoting a cohesive and supportive working environment that enables the business to achieve its strategic objectives.
Skills & Qualifications:
- Experience within Defined Benefit pensions.
- GCSE’s (or equivalent) at grades C / 4 or above in Maths and English.
- Benefit calculation experience.
- Studying towards/completed CPC/ DPA/CPA is desirable.
- Experience of using Microsoft Word and proficient in Excel.
- Demonstrates enthusiasm for the job and able to work using own initiative.
- Able to work under pressure and adapt to changes within the workplace.
- Good level of communication skills and able to prioritise own workload.
What you will get in return:
Working in our diverse and inclusive Annual Events and Projects team is a rewarding experience. You’ll have ownership of your targets and the autonomy to work independently, while still being part of a close-knit supportive team. Our family-like culture boasts experienced staff who readily share their knowledge. You’ll have real influence, owning and improving the processes we use, and contributing to the planning and selection of your projects. We celebrate successes together, offer fantastic professional development through on-the-job training, internal programs, and external courses. We also have a strong track record of promoting from within.
