Salary Competitive Salary
Location Upminster
This is a permanent, full time vacancy that will close in 21 days at 23:59 BST.
The Vacancy
We are seeking a hands-on and proactive Infrastructure Engineer to join our team, taking ownership of core IT infrastructure, endpoint, and security platforms across the business. This is a highly operational role where you will play a critical part in ensuring systems remain secure, reliable, and high-performing.
You will be responsible for supporting and continuously improving business-critical IT services, acting as a key escalation point, and driving infrastructure and security initiatives across corporate offices and operational sites. Working closely with Infrastructure, Service Desk, Security, and Operational Teams, you will help deliver robust, scalable solutions that support the organisation’s ongoing growth.
Key Responsibilities:
Take end-to-end ownership of core IT infrastructure, including endpoint, identity, security, and network platforms
Ensure systems are securely configured, stable, and continuously improved
Act as the technical escalation point for critical infrastructure and security issues
Implement, configure, and support infrastructure solutions across multiple environments
Manage device provisioning, application deployment, identity, and authentication services
Own and resolve live incidents, ensuring minimal disruption to business operations
Troubleshoot complex infrastructure, performance, and connectivity issues
Collaborate with Service Desk teams and third-party suppliers to drive incidents to resolution
Support integrations across email, identity, and security platforms
Contribute to system migrations, acquisitions, and business change initiatives
Participate in infrastructure and security projects from design through to delivery and handover
Provide technical input, testing, validation, and documentation for projects
Plan and implement changes using controlled, phased approaches
Pilot and validate new technologies before full deployment
Monitor system performance post-implementation and resolve emerging issues
Apply security-first principles while balancing operational usability
Identify and escalate risks related to security or system performance
Maintain clear and comprehensive technical documentation
Communicate effectively with stakeholders across IT and the wider business
What We’re Looking For
Essential:
Strong experience supporting Windows-based infrastructure and endpoints
Hands-on experience with Microsoft Intune and Microsoft Entra ID / Active Directory
Experience managing endpoint security and monitoring platforms
Networking knowledge, ideally with Cisco Meraki and/or Ubiquiti
Proven ability to troubleshoot complex, business-critical issues
Experience working in operational or site-based environments
Desirable:
Experience with Azure Virtual Desktop (AVD)
Knowledge of security platforms such as Zscaler, Mimecast, or SentinelOne
Exposure to infrastructure or security project delivery
Don’t worry if you don’t have everything in this list - we value drive, mindset, and a willingness to grow.
Benefits:
Competitive Salary: We value your skills and commitment.
Discretionary Bonus: Because your hard work deserves to be rewarded.
Pension Scheme: We've got your future covered.
Annual Salary Review: Your growth matters to us.
Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
Interest-Free Company Loan: We're here to support you.
Free On-Site Parking: Convenient and hassle-free.
Referral Bonus £750: Spread the word and earn some extra cash.
Care First Lifestyle Programme: Because your well-being matters.
Flu Jabs Annually: Stay healthy, on us!
Life Assurance: We've got you covered.
Electric Vehicle Charging Points at Work: Embrace sustainable transport.
Flexible Career Pathway.
Supply Chain Academy Education Courses: Expand your knowledge through our Apprenticeships and Commercial Courses.
The Company
As part of the GB Global Group we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.
Our Values
Pride
Our people are proud of the fact they work for Uniserve and in everything they do.
Improvement
Our people are encouraged to constructively challenge so they reach their full potential.
Commitment
Our people are committed to delivering exceptional service.
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Reward
Our people are rewarded for contribution and for value they provide us and our customers.
Involvement
Our people are well informed of progress in our trade, company and customers.
Fair Treatment
Our people are respected and encouraged to respect others, whoever they are.
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