Are you looking to build a career within a fast-paced, detail-focused environment, while developing your administrative and problem-solving skills?
Join Foxtons as an Administrator within our Client Credit Control team, where you will play a key role in supporting the management of outstanding accounts across our lettings portfolio.
Once a property has been successfully let, Foxtons is responsible for collecting commission fees from landlords. In most cases, this is received automatically through rental payments. However, where payment is delayed or not received, our Client Credit Control team steps in to ensure accounts are accurately managed and resolved.
In this role, you will support the oversight of rent collect tenancies, helping to identify and resolve outstanding balances while ensuring accurate record keeping across multiple accounts. This is an excellent opportunity for someone who is organised, proactive, and keen to develop within a financial or property-based role.
What you’ll be doing:
- Maintaining and updating the debt ledger across rent collect tenancies
- Monitoring accounts to identify missed or delayed rental payments
- Auditing tenancy records to ensure accurate tracking of expected rent
- Contacting landlords regarding outstanding balances under £1,000
- Processing approved write-offs in line with company procedures
If you have strong attention to detail, are confident working with data, and enjoy taking ownership of tasks through to resolution, this role offers a great opportunity to build your career.
No previous experience in the property industry is required, as full training and ongoing development will be provided. Experience in a professional customer service or administrative role is beneficial but not essential - we are looking for individuals who are motivated, organised, and eager to learn.
Our people have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. You will need strong organisational skills, excellent attention to detail and the ability to problem-solve. You will be successful here if you can communicate well with a wide range of people over a variety of platforms.
As the UK’s number 1 lettings agency,* our customers choose us because we get it done. And we know it’s our people that make us so successful. We have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.
- TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand leve
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