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This is a 3-4 month contract role with a local authority, aimed at leading and managing the Tenant Engagement Team. The role is crucial in ensuring residents have a central role in shaping housing services. The successful candidate will develop and implement a comprehensive Resident Engagement Strategy, fostering meaningful involvement, co-production, and consultation, while ensuring compliance with regulatory standards.
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Lead and manage the Resident Engagement Team, including performance management, supervision, and budget oversight.
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Develop and deliver a compliant and effective Resident Engagement Strategy aligned with regulatory standards.
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Build strong relationships with tenants, residents, elected members, and key stakeholders to ensure meaningful engagement.
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Ensure resident feedback is captured, analysed, and used to drive improvements in service delivery and design.
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Promote innovative engagement methods to reach diverse and seldom-heard communities.
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Significant experience in resident engagement, co-design, and scrutiny, ideally within social housing or a regulated environment.
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Experience developing and delivering engagement strategies that influence service design and delivery.
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Proven experience managing teams, performance, budgets, and operational services.
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Relevant professional qualification or equivalent experience in housing, community engagement, or a related field.
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CIH Level 5 qualification (or working towards / willingness to undertake).
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Subject to DBS check.
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Full UK driving licence and access to a vehicle.
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We work on a bi-weekly schedule.
The role closes on 12th July 2026, apply ASAP.
To lead and manage the Tenant Engagement Team, ensuring residents play a central role in shaping housing services
