Store Manager – London
T.M. Lewin
We’re looking for Store Managers to lead the opening of various London stores.
This is an exciting opportunity to take ownership of a new store launch, build a strong team and deliver an outstanding customer experience from day one. You’ll suit this role if you enjoy a hands-on environment, value high standards, and want to make a visible impact within a growing heritage menswear brand.
The Role
As Store Manager, you’ll take ownership of store performance, people leadership, and operational standards. You’ll lead from the front on the shop floor, coaching your team to achieve sales targets while upholding the quality and service standards T.M. Lewin is known for.
Key Responsibilities
Leadership & Team Management
- Lead, motivate, and develop a high-performing store team
- Set clear expectations and support performance through regular coaching and reviews
- Create a positive, inclusive team culture with strong engagement and morale
Sales & Customer Experience
- Drive sales through effective target-setting, floor leadership, and role-modelling
- Ensure customers receive personalised styling advice and excellent service
- Monitor feedback and continuously improve the in-store experience
Commercial & Operational Excellence
- Manage day-to-day store operations, including opening/closing procedures
- Ensure compliance with company policies, procedures, and health & safety standards
- Control payroll, costs, and stock loss within agreed budgets
Merchandising & Stock Management
- Maintain high visual merchandising standards in line with brand guidelines
- Use sales and stock data to inform replenishment and merchandising decisions
- Support promotional activity and seasonal launches
About You
- Management experience in a retail environment (fashion or premium retail preferred)
- Comfortable taking accountability for store performance and standards
- Commercially aware, with experience working to sales targets and KPIs
- Confident people leader with a coaching mindset
- Passionate about customer service, quality, and brand standards
Pay & Benefits
- Salary from £42,000 per annum (depending on experience)
- Discretionary performance-related bonus
- 28 days’ holiday (including bank holidays)
- Birthday day off
- Company sick pay (after probation)
- Pension scheme (5% employee / 5% employer contribution)
- Private medical cover (after probation)
- Generous staff discount
- Clear opportunities for career progression as the retail estate grows
About T.M. Lewin
Founded in 1898, T.M. Lewin is a heritage British menswear brand renowned for quality tailoring and iconic shirts. As we relaunch and expand our retail presence, we’re building strong teams to help shape the next chapter of the brand.
Job Types: Full-time, Permanent
Pay: From £42,000.00 per year
Benefits:
- Company pension
- Employee discount
Application question(s):
- What is your notice period?
Work Location: In person
