PJB Accident Repairs Limited is a busy bodyshop, with a British Kitemark for vehicle damage repairs, based in Witton. We are looking for an experienced, professional administrator to join our busy team.
Job Purpose
The Parts Advisor plays a vital role in supporting the efficient operation of the bodyshop by sourcing, ordering, receiving, and managing vehicle parts required for repair work. The successful candidate will ensure that all parts are available when needed, helping to reduce repair delays, maintain productivity, and deliver excellent customer service.
Key Responsibilities:
Parts Ordering and Procurement
- Identify and order correct parts required for vehicle repairs using manufacturer systems, parts catalogues, and estimating software.
- Liaise with manufacturers, suppliers, and dealerships to source parts promptly and cost-effectively.
- Monitor outstanding orders and proactively follow up on deliveries.
- Ensure all ordered parts match repair estimates and repair requirements.
Inventory and Stock Control
- Receive, check, and book in all deliveries, ensuring accuracy against purchase orders.
- Report and process damaged, missing, or incorrect parts.
- Maintain organised storage areas and accurate stock records.
- Conduct regular stock checks and assist with inventory management.
Bodyshop Support
- Work closely with estimators, technicians, and management to ensure parts availability for scheduled repairs.
- Allocate and distribute parts to technicians efficiently.
- Monitor repair schedules and ensure parts are ordered in advance to minimise downtime.
- Update relevant systems with parts status and delivery information.
Administration
- Raise purchase orders and process supplier invoices.
- Maintain accurate records of parts ordered, received, returned, and credited.
- Process returns and warranty claims in accordance with supplier procedures.
- Ensure all documentation is completed accurately and filed appropriately.
Customer and Supplier Relations
- Build and maintain strong working relationships with suppliers and manufacturers.
- Communicate effectively with internal teams regarding parts availability and delivery times.
- Assist in resolving parts-related issues quickly and professionally.
Key Skills and ExperienceEssential
- Previous experience in a parts advisor, parts controller, or automotive parts role.
- Knowledge of vehicle components and bodyshop repair processes.
- Strong organisational and administrative skills.
- Good IT skills and experience using parts management or estimating systems.
- Excellent communication and teamwork abilities.
- Ability to work under pressure and manage multiple priorities.
Desirable
- Experience within an accident repair centre or vehicle bodyshop.
- Knowledge of manufacturer parts systems.
- Familiarity with bodyshop estimating platforms such as Audatex, GT Motive, or similar.
- Full UK driving licence.
Personal Attributes
- Highly organised and detail-oriented.
- Proactive and self-motivated.
- Strong problem-solving skills.
- Reliable and professional.
- Customer-focused mindset.
- Positive attitude and willingness to support colleagues.
Key Performance Indicators (KPIs)
- Parts availability to support repair schedules.
- Accuracy of parts ordering.
- Reduction in repair delays caused by parts issues.
- Stock accuracy and control.
- Timely processing of returns and credits.
- Supplier performance and cost control.
Health & Safety
- Comply with all company health and safety policies and procedures.
- Maintain a clean, organised, and safe working environment.
- Use appropriate manual handling techniques when moving parts and materials.
Hours of work Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:00pm.
Previous experience in the automotive industry / accident repairs is not compulsory, but would be extremelyadvantageous.
Training will be provided for bespoke software systems.
Job Type: Full-time
Immediate Start Available
Job Types: Full-time, Contract, Permanent
Pay: £14.00-£17.00 per hour
Work Location: In person
