Deputy General Manager – Brand new entertainment centre Cardiff
Up to £34K basic £40K+ OTE
We are looking for a Deputy General Manager in Cardiff to work for a market leading, Times Top 25 big companies to work for in the UK.
Welcoming guests from Summer 2026, it will be one of the biggest new centres opening in the UK, bringing a mix of competitive socialising activities.
Split across two floors, inside a 45,000 square foot space, the new centre will feature ten-pin and duckpin bowling lanes, interactive darts and electric go-karting. It will also include an amazing arcade packed with the latest games as well as pool tables and quality diner-style food and drink that the brand is famous for.
This is a fun, fast paced place to work and the U.K. wide company is renowned for harnessing their top talent and progressing them in the business, so this is a great development opportunity for an ambitious manager.
As Deputy General Manager responsibilities include:
· Customer facing - Ensuring customers have a fabulous time, every time.
· Team- Inspiring, coaching and developing your management team to be the best version of themselves every day.
· Operations- Ensure the centre is clean, safe and fully operational at all times.
· Commercial- Drive performance across all revenue lines and implement new business plans.
· Financial- taking responsibility for budgets, banking and stock control.
· Working a mixture of shifts as the acting General Manager including evenings and weekends.
We are keen to hear from candidates who have:
- An abundance of energy, enthusiasm, and drive.
- Experience delivering an amazing customer experience in a fast-paced customer facing business including, nightclubs, style bars, visitor attractions and fitness clubs.
- At least 3 year’s people management and key holder experience possibly as an AGM, Operations Manager, Bars/Restaurant Manager, Assistant Manager or Senior Duty Manager.
- A head for business and experience in promoting and growing different revenue lines
- The flexibility in their life to work at least one evening a week and up to three in four weekends as these are their busy trade times.
In addition to a highly competitive basic of up to £34,000 there is a monthly bonus of £200 and an annual performance related bonus of £6,000 that should take your overall package to over £40,000.
Please submit your CV and if you have the right level of experience we will be in touch promptly.
Pay: £34,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- On-site parking
Work Location: In person
