Scheme Manager - Temp
Location:Hatfield
Salary: £16.58 Umbrella
To manage the day-to-day operation of the housing scheme, providing a safe, well-maintained environment and excellent customer service. The Scheme Manager will support resident wellbeing, encourage independent living, and act as the main point of contact for residents and partners.
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Build positive relationships with residents and provide day-to-day support.
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Conduct wellbeing checks and respond to resident concerns and safeguarding issues.
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Promote resident engagement and organise community activities.
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Ensure communal areas are safe, clean, secure, and well maintained.
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Carry out scheme inspections and report maintenance issues.
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Liaise with contractors, support agencies, healthcare professionals, and local authorities.
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Support new residents moving into the scheme.
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Maintain accurate records, reports, and housing management systems.
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Respond to enquiries and provide information on available support services.
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Experience in housing, supported housing, retirement living, social care, or customer service.
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Strong communication, organisational, and problem-solving skills.
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Knowledge of safeguarding and health & safety requirements.
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Ability to work independently and manage competing priorities.
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Competent IT skills and record-keeping experience.
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Enhanced DBS check.
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Flexibility to attend occasional evening events.
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Ability to travel between schemes where required.
