A Property Maintenance Team Leader is a key member of the Sage Direct Repairs Team, you'll take full responsibility for the day‑to‑day leadership of a team of property maintenance technicians and also perform responsive maintenance and repair works. You and your team will deliver work across both void and occupied properties.
You'll champion safe working practices, drive strong performance and quality standards, and ensure every job is completed efficiently, effectively, and to an excellent standard. Just as importantly, you'll play a critical role in delivering an outstanding customer experience.
Within this role you will still be required to be performing hands on maintenance across our properties for part of your workload. This is a field‑based role and you will be required to be based within the Milton Keynes, with visits to the Northampton office as required.
Responsibilities include:
- Lead, schedule, and manage technician workloads to meet KPIs, productivity targets, and customer needs.
- Ensure the safe, efficient, and cost‑effective delivery of high‑quality property maintenance services.
- Carry out multi-trade remedial work to a high-quality standard
- Set and maintain performance standards in line with Sage Homes policies and key business partner requirements.
- Work closely with schedulers and technicians to maximise resource utilisation and achieve first‑time fixes.
- Carry out technical property inspections, audits (stock, vans, vehicles), and provide expert guidance where require.
- Uphold Health & Safety standards, participate in the out‑of‑hours rota, and act professionally at all times.
