About the Role
We’re looking for dedicated Support Workers to join our team, supporting adults with complex needs in a residential setting.
You’ll work as part of a supportive team delivering person-centred care and building positive, trusting relationships with the people you support.
This is more than a care role. It’s an opportunity to help individuals live meaningful, fulfilling lives in an environment that values dignity, choice and independence.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
Your role will be varied and active. You’ll:
Support people with their personal routines including personal care and meal preparation
Encourage independence through life skills like budgeting, shopping and social outings
Help people enjoy hobbies and interests: swimming, music, arts and outdoor activities
Accompany residents to health appointments and trips out
Work closely with our Physical Activity Practitioner, including in the hydrotherapy pool
Contribute to household tasks and maintain a welcoming home environment
Use a range of communication methods (Makaton, objects of reference, expressions)
Drive the home vehicle for activities and appointments (only, if you’re a driver)
Experience, Qualifications & Training
Essential:
Previous experience supporting adults with neurodevelopmental disabilities
Confident using alternative communication methods
Awareness of safeguarding practices
Comfortable working in a hydrotherapy setting (no swimming required)
Able to commit to full-time hours, including weekends
Desirable:
Emergency First Aid, Moving and Handling, or Medication Administration training
Full, clean UK driving licence
If you’re values-led and eager to learn, we also offer paid training and qualifications in Health & Social Care (Level 2–5).
Reward & Benefits
We believe great support starts with great staff. Here’s what we offer:
Fully funded induction and training
25 days annual leave + 8 Bank Holidays (FTE)
Enhanced parental pay
Employee Assistance Programme
Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
Blue Light Card scheme access
Cycle to Work scheme
£300 refer-a-friend bonus
Career development pathway
Free on-site parking
A supportive, experienced team and management
A bit more information: Carlton Avenue is a secure, gated home supporting seven residents in their 50’s, 60’s and 70’s. The property is designed for accessibility and includes a lift, en-suite rooms, sensory room, lounge, modern kitchen, and garden.
Communication support includes Makaton and assistive technology, and four of the residents are non-verbal. The home promotes active support while also meeting complex physical and health needs.
Residents enjoy snooker, jazz, classical music, musicals, baking, football, theatre trips, trampolining, and social activities at a local day centre in Hendon.
Support is tailored to what each person can and wants to do; with staff encouraging involvement in daily living skills like cooking, cleaning, and gardening, as well as physical support with mobility and personal care where needed.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
Email: [email protected]
Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
