Overview
We are seeking a dynamic and experienced Team Leader to oversee daily operations within our organisation. The ideal candidate will possess strong management skills, excellent communication abilities, and a proven track record in supervising teams across retail or sales environments. This role offers an opportunity to lead a motivated team, drive performance, and contribute to organisational success. The position is paid and suitable for individuals with a passion for leadership and organisational excellence.
Responsibilities
- Lead and motivate team members to achieve sales targets and organisational objectives.
- Supervise daily operations, ensuring high standards of customer service and operational efficiency.
- Organise team schedules, delegate tasks effectively, and monitor performance.
- Provide coaching and training to team members to foster professional development.
- Maintain excellent communication with staff, management, and customers to ensure smooth workflow.
- Oversee merchandising activities to optimise product presentation and maximise sales opportunities.
- Manage administrative tasks such as reporting, stock control, and maintaining organisational records.
- Ensure compliance with health and safety regulations and company policies at all times.
- Utilise organisational skills to prioritise tasks efficiently in a fast-paced environment.
Requirements
- Proven management or supervising experience, preferably within retail or sales management roles.
- Strong leadership qualities with the ability to inspire and manage diverse teams effectively.
- Excellent communication skills, including phone etiquette and interpersonal abilities.
- Multilingual or bilingual skills are highly desirable to facilitate effective communication with diverse clientele and staff.
- Demonstrated organisational skills with the ability to manage time efficiently under pressure.
- Experience in merchandising, sales management, or administrative functions is advantageous.
- Exceptional organisational skills combined with attention to detail.
- Ability to adapt quickly to changing priorities whilst maintaining a professional attitude. This role is ideal for proactive individuals eager to develop their leadership capabilities within a supportive environment that values organisational excellence and team success.
Benefits:
- Employee discount
- Store discount
Work Location: In person
