We're looking for a proactive Operations Manager with strong problem-solving skills and can-do attitude. Operations Manager is a key member of Bastion Logistics’ management team, responsible for smooth running of operations and managing a team of drivers.
Specific responsibilities and tasks
(1) Driver Management and Support
- Distribute and manage equipment such as van keys, uniforms & scanning devices to drivers and ensure drivers have functional equipment at all times.
- Support drivers with departures and ensure smooth running of daily operations.
- Communicate and solve issues with drivers and report to depot management and analyse issues on routes. Assess and arrange support to any route that is at risk.
- Arrange and deliver appropriate training (incl. doorstepping/ health & safety).
- Onboarding training and induction for new drivers.
(2) Fleet Management and Vehicle Checks
- Conduct regular van checks - check for vehicle damage & van equipment
- Arrange for fleet repairs and periodic service appointments
- Keep track of allocated fleet (MOT, mileage etc)
- Van pick-ups and drop-offs
(3) Administration
- Log driver working hours and update payment sheet daily.
- Attend meetings with clients and depot staff.
- Keep track of distributed and returned uniforms & equipment.
- Ensure drivers sign onboarding paperwork prior to deployment.
- Arrange and roster driver for shifts.
- Report and assist with all incidents and traffic accidents.
(4) Other
- Deliver parcels as and when required.
- Support driver recruitment processes (incl. conduct interviews, arrange ride-alongs and classroom training).
- Take part in regular internal meetings and perform additional tasks, consistent with the skills and expertise of the post-holder, as requested by the Managing Director or HR Manager.
- Demonstrate a commitment to gender equality, diversity and inclusion, including a respect for diverse cultures and ways of working and adhere to Bastion Logistics's Equal Opportunities Policy and its effective implementation; demonstrate a strong commitment to Bastion Logistics’ zero tolerance on bullying and harassment including sexual harassment.
Essential knowledge, skills and experience
- Ability to drive a van (incl. manual) with confidence.
- Ability to work with PCs, incl. MS Office and different delivery softwares and smartphone apps.
- Experience with managing a team of diverse people.
- Ability to work under pressure and fulfil targets. Problem-solving attitude and ability to work in a high-paced environment.
- Attention to details to ensure deliveries are completed as per the correct process.
- Dedication, commitment and loyalty.
- Team player with a can-do attitude.
- Experience from a logistics background is an advantage.
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- Right to work in the UK and over 18 years of age.
- Be able to commute to and from our delivery station in north London (Wembley).
- Willingness to engage with us on a self-employed basis.
- Be able to lift heavy parcels.
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Job Types: Freelance, Permanent, Full-time
Pay: £150.00-£20,000.00 per day
Benefits:
- Casual dress
- Company events
- On-site parking
Experience:
- Driving: 5 years (preferred)
Work Location: In person
