Day Coach (Residential Support Worker) - Ofsted Registered Children's Residential Home
Job Title: Coach (Residential Support Worker)
Location: Eastbourne
About The Role:
We are seeking passionate and resilient Coaches (Residential Support Workers) to join our Ofsted Registered Children's Residential Homes in Eastbourne.
This is a rewarding opportunity to support children and young people who have experienced trauma, instability and adversity, helping them to build safe, stable and ambitious futures. As a Coach, you will play a vital role in creating a therapeutic, nurturing and structured environment where young people feel understood, supported and cared for.
You will work as part of a high performing team delivering child centred, trauma informed care that promotes emotional wellbeing, independence, life skills and positive outcomes.
Our home is a 4 bed children's residential home supporting young people aged 12 to 16 with a range of complex and additional needs, including Autism Spectrum Disorder (ASD), ADHD, PTSD, global developmental delay, self harming behaviours and challenging behaviours. The young people are verbal and relatively independent, and benefit from consistent, energetic and emotionally resilient adults who can build positive relationships, bring structure and create a warm and engaging home environment.
Our home is currently rated "Good" by Ofsted and is working towards achieving "Outstanding".
At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development.
Our culture is shaped by our core values:
Key Responsibilities:
As a Coach you will:
Provide safe, consistent and therapeutic care to children and young people
Support the emotional, physical and psychological wellbeing of young people
Build positive, professional and consistent relationships while maintaining clear boundaries
Safeguard and promote welfare in line with legislation, Local Authority guidance and organisational policies
Deliver care in line with therapeutic models, PBS plans and individual care plans
Support young people to regulate emotions and develop appropriate behaviours
Promote independence, life skills and engagement in education and routines
Contribute to meaningful activities, trips and experiences for young people
Work collaboratively as part of a high performing residential team
Maintain accurate records, daily logs and incident reports
Contribute to handovers, team meetings and reflective practice
Support the maintenance of a safe, clean and homely environment
Administer medication in line with training and policy
Work flexibly across different homes within the service where required
About You:
We are looking for compassionate, resilient and emotionally intelligent individuals who are committed to making a positive difference in the lives of young people. You will have:
Experience working with children and young people (preferred)
A genuine passion for supporting vulnerable young people
Strong communication and relationship building skills
Emotional resilience and the ability to remain calm under pressure
The ability to work within professional boundaries
A trauma informed and child centred approach
Level 3 Diploma in Residential Childcare (preferred) or willingness to complete
Flexibility to work shifts including evenings, weekends and bank holidays
What We Offer:
Competitive salary package
Extensive training and development opportunities
Fully funded Level 3 and Level 5 qualifications
Performance related bonus scheme
Private healthcare
24/7 GP access
Gym membership contribution
Extensive training and CPD opportunities
Leadership mentoring and internal progression pathways
Pension scheme
Supportive team culture focused on development and wellbeing
Working Hours & Shift Patterns:
SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role.
Day Shifts
Waking Night Shifts
Shift patterns may vary depending on the needs of the home and the young people we support.
Safer Recruitment
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
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