OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
Role Overview
We are currently recruiting for a Contract Support Administrator to join our passionate and driven team based on an IWM contract covering technical services @ Duxford Cambridge
Your primary responsibilities will include:
Hybrid: 4 days office based – 1 day remote working
Hours of Work - 40 hours Monday to Friday 08:00am - 16:30pm
Reporting to – Duxford Site Manager
Key Responsibilities and Accountabilities
- To communicate effectively to the customers and to be aware of possible future opportunities
- Ensuring both internally and externally are updated with the correct information and documentation as required.
- Liaise with ad-hoc tasks allocated by Site Manager
- Undertake and changes to IWM dedicated documentation including but not limited too organisation charts, H&S documents and provide updates for IWM / OCS meetings
- Support with note taking as required in various meetings.
- Submitting quotes
- Liaising directly with Site Manager and Compliance Manager
- Engineers timesheets
- Liasing with suppliers and subcontractors where required
Record Keeping
- Ensure all relevant documentation is filed on the central drive and Log books on site
General
- Maintain and develop good communication with clients, site based team, suppliers and subcontractors; producing high quality documentation, statistical data and customer reports.
- On-site support with general enquiries, queries from both customer and site based teams.
Essential Skills
- Administrative experience in a busy, pressurised environment
- Attention to detail
- Effective communication skills
- Demonstrated ability to work independently and as a team
- Working knowledge of Microsoft Office software, (Word, Access and PowerPoint)
- Excellent telephone manner, with strong communication and interpersonal skills
- Demonstrated written and oral communication skills
- High degree of discretion dealing with confidential information
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
