An exciting opportunity has arisen for an enthusiastic individual with an interest in pursuing a career in healthcare, to join the Canadian Wing Team at the Queen Victoria Hospital.
Here at QVH we fully support our staff members in their career progression. Training could be provided for the right candidate if they are unable to meet the role criteria. Applicants will be required to complete band 3 competencies once they commence employment.
The Health Care Support Worker will work as part of the Canadian Wing team with the supervision of registered practitioners to provide safe and effective patient focused care at all times.
Contribute to the development of the care environment with a positive, professional attitude.
Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and the department.
To support the smooth running of the ward and ensure patients, relatives and carers are supported in a friendly and efficient manner.
You will also ensure that policies and guidelines are adhered to.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery, prosthetics and burns, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Clinical Responsibilities
To prepare bed spaces in preparation for receiving patients
Assist to ensure the ward is restocked and have shared responsibility for maintaining the cleaning of clinical areas
To assist with the admission and discharge of patients
The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service
Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carer’s. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients
Support the registered practitioner in the delivery of direct and indirect patient care
Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling
Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly
To assist in ensuring all written documentation is completed, i.e. Patient care plans and charts
Use the Patient Centre system for relevant purposes
Assist with the provision of the day-to-day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation
Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately
Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support, overcoming barriers to communication
Ensure patients, visitors and staff are cared for/ supported sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation
Acting as a positive role model for peers, supporting other Health care support workers as required
Maintain professionalism at all times and respect colleagues
To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate
Attend department meetings
Ensure a safe environment in the department for patients/ staff and visitors and inform the Ward Manager/ Nurse in Charge of potential hazards. Comply with COSHH regulations and other Health and Safety legislation
Assist in the evaluation of new equipment and resources
To undertake phlebotomy tasks as required upon completion of the competency
Be able to use any information technology within the department
Support Patients with meeting Nutritional needs including ordering and serving meals and assisting with feeding.
