Supervisor – The Boston Arms
The Boston Arms is looking for an experienced Supervisor to play a key role in strengthening our team and driving standards forward.
This is a hands-on position for someone who can take control of a shift, make sound decisions and support management in running a tight, professional operation.
Essential:
- Proven supervisory experience in a busy pub or bar
- MUST Personal Licence holder
- If no licence, you must demonstrate extensive hospitality experience, strong employment stability and genuine commitment. The right candidate may be supported through the Personal Licence course.
- Demonstrated leadership qualities with excellent communication skills.
- Ability to handle multiple tasks efficiently under pressure while maintaining attention to detail.
- A proactive approach to maintaining high standards of cleanliness, safety, and hygiene within the bar area.
We need someone who:
- Thinks for themselves and solves problems quickly
- Leads by example and earns respect
- Has high standards around service, compliance and conduct
- Is honest, reliable and consistent
- Understands licensing law and responsible alcohol service
- Can manage people firmly but fairly
Key Responsibilities:
- Running shifts confidently and efficiently. Supervise and coordinate the activities of bar staff to ensure efficient service delivery.
- Supporting stock control, cash handling and compliance. Monitor stock levels, place orders for supplies, and manage inventory to minimise waste.
- Maintaining licensing and health & safety standards
- Managing staff performance on shift
- Handling customer issues professionally. Maintain high standards of hospitality by providing excellent customer service and resolving any guest concerns promptly.
- Ensure all beverages are prepared according to company standards, including cocktail mixing and serving.
- Enforce health and safety regulations within the bar area, including food safety procedures.
- Lead by example in maintaining cleanliness, organisation, and professional appearance of the bar area.
- Assist in training new team members in service standards, food safety, and operational procedures.
- Collaborate with other departments such as kitchen staff and front-of-house teams to ensure seamless service.
This role offers an exciting opportunity for a motivated individual passionate about hospitality management to contribute to a lively venue while developing their career within the industry.
We are focused on rebuilding a strong, accountable team. This role would suit someone who wants responsibility, takes pride in their work and is ready to step up.
If you’re experienced, steady under pressure and serious about hospitality, we’d like to hear from you.
Pay: £15.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Free parking
Work Location: In person
