Job Title: Data & Systems Administrator
Salary: £27,000 - £30,000 depending on experience
Hours: 8:30am to 5pm
Location: Burnley, Lancashire (Head Office)
About Us
We are a dynamic property investment company with a growing portfolio of over 2,000 properties. Our services span the entire property lifecycle, from acquisition and renovation to management and resale. With offices in Burnley and Middlesbrough and featured seven times on BBC’s "Homes Under the Hammer", we are a fast-paced, innovative company committed to excellence.
Our Group of Companies and brands:
- Find UK Property - https://findukproperty.com/
- Sell UK Property - https://www.sellukproperty.com/
- Rent UK Property - http://www.rentukproperty.com/
- Openshore Property - http://www.openshoreproperty.com/
Role Summary
We are seeking a Data & Systems Administrator to join our team. This role is ideal for someone passionate about leveraging technology to improve business processes, with a particular focus on data management, analysis, and systems administration. You’ll be at the heart of our digital transformation efforts, working on exciting projects like enhancing our CRM, optimizing work management systems, and supporting digital marketing initiatives.
Data Management & Analysis:
- Collect, process, and analyse business data to provide actionable insights that drive decision-making.
- Maintain and enhance our CRM system, ensuring data accuracy and effective use.
- Generate detailed reports and dashboards to visualize key metrics.
- Support the implementation and improvement of data analysis tools.
- Work closely with different departments to identify data needs and deliver tailored solutions.
- Conduct regular data quality checks and participate in data migration projects.
- Strong Excel and data interpretation skills
Systems Administration:
- Manage and improve our existing digital infrastructure, ensuring it meets business needs.
- Assist with the roll-out of new software and systems, working closely with management to ensure smooth implementation.
- Provide technical training to staff on various software tools, including CRM systems, QuickBooks, and Microsoft Office 365.
- Manage the introduction and adoption of new software e.g. property management solutions
- Research and implement ways of leveraging AI to benefit our business practices and improve efficiencies
Internal IT Support:
- Liaise with external IT service providers for smooth business operation.
- Perform basic hardware and software setup and support for staff.
- Troubleshoot any connectivity issues and liaise with providers
- Proficient with Windows and Microsoft packages.
- Have a strong understanding of digital media to support business needs.
- Train and support staff in the use of third-party software and new tools
- Regularly communicate best IT practices and updates company wide.
- Manage IT inventory, including laptops, phones, and peripherals.
- Ownership of IT processes, up to date documentation and registers
- Manage the ticketing system to handle and prioritise internal IT requests.
- Ensure IT security procedures are implemented and managed.
- Provide IT support outside of working hours if and when necessary
- Occasional travel to our Middlesbrough office (Full UK Driving License is required for the role)
The Ideal Candidate:
- A tech-savvy individual with a strong interest in data analysis, system administration, and internal IT support.
- Excellent communication and organisational skills.
- A proactive approach to problem-solving and a willingness to learn and grow within the role.
- Basic understanding of data analysis and a keen eye for detail.
- Strong teamwork skills with the ability to collaborate across departments.
Career Development:
This role offers significant opportunities to grow your expertise in data analysis, digital business solutions, and IT support. If you’re passionate about technology and eager to contribute to our ongoing digital transformation, this position will provide the perfect platform for career advancement.
Our Core Values:
- Teamwork & Collaboration: We foster a cooperative environment that enhances creativity, productivity, and problem-solving.
- Ownership & Accountability: We take pride in our work and understand the impact of our actions on the company’s success.
- Customer Focused: Our priority is to exceed client expectations by building strong, lasting relationships.
- Integrity, Honesty & Trust: We maintain a culture of credibility and ethical conduct.
- Hard Work: Our commitment to excellence drives us to overcome challenges and achieve our goals.
Benefits:
- Free payday lunch once a month
- Free daily breakfast
- Medical care and professional development support
- Regular 1-1 reviews with your manager to discuss career progression
- Mileage fully covered for work-related travel
- Additional pay for Saturday or out of hours work
- Free parking on site
- 32 days holiday (including bank holidays)
- Extra day off for your birthday
- On-site canteen
- Work in a well-established and reputable business
Pay: £27,000.00-£30,000.00 per year
Work Location: In person
