Solihull Parkway B37 7YN
Ref: VA3978
#OFE
Benefits
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Competitive salary plus performance related bonus
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29 days holiday including public holidays plus additional days with service
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Pension contributions
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Referral bonus scheme
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Enhanced parental leave
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Enhanced sick pay
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Wagestreama Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
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Talk to us about flexible working
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VIP Awards colleague recognition scheme
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Cycle to work scheme
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Benefits App virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
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Steer Academy provides accredited ongoing training paid for by the business
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Opportunities for career progression
At Steer Automotive Group, our values of Excellence, Innovation, and Integrity drive everything we do. As one of the UK's leading automotive repair businesses, we are committed to delivering outstanding service to our customers, insurer partners, and colleagues.
We are looking for a professional, organised, and customer-focused Business Support Coordinator to join our team at our Solihull Business Centre. This is a varied and rewarding role that combines front-of-house responsibilities with business administration and operational support.
As the first point of contact for visitors, insurer partners, and senior leaders, you will play an important role in creating a positive and professional experience while supporting our Shared Services team with administrative and claims-related activities.
About the Role
No two days are the same in this position. You will be responsible for ensuring our reception and meeting facilities operate smoothly while providing valuable support to colleagues across the business.
Key Responsibilities
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Provide a warm, professional, and welcoming reception service for visitors, colleagues, insurer partners, and executive guests.
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Manage reception activities, including answering telephone calls, responding to enquiries, and directing visitors appropriately.
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Prepare meeting rooms to a high standard for insurer, customer, and executive meetings.
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Coordinate refreshments, hospitality arrangements, and room set-up requirements.
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Ensure reception, meeting rooms, and communal areas remain professional and presentable at all times.
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Support the Shared Services team with claims administration and related duties as required.
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Assist with data entry, document management, filing, and administrative tasks.
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Manage incoming and outgoing post, deliveries, and general office administration.
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Provide flexible support across the Business Centre to ensure the smooth running of day-to-day operations.
About You
We are looking for someone who:
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Has previous experience in reception, administration, customer service, or business support roles.
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Demonstrates excellent communication and interpersonal skills.
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Has exceptional organisational skills and attention to detail.
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Can effectively prioritise workloads and manage multiple tasks.
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Is confident using Microsoft Office applications, including Outlook, Word, and Excel.
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Maintains a professional, approachable, and positive attitude.
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Works well independently and collaboratively within a team environment.
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Experience within the automotive, insurance, or claims sectors would be advantageous but is not essential.
If you are passionate about delivering excellent service, enjoy working in a fast-paced environment, and want to be part of a business built on Excellence, Innovation, and Integrity, we would love to hear from you.
Apply today and become part of the Steer Automotive Group team at our Solihull Business Centre.
