Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.
Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.
We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.
Our Trust values
These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.
- Compassionate: We provide care with kindness, understanding, and empathy for all.
- Inclusive: We embrace diversity and respect the unique contributions of every individual.
- Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
- Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
This post is open to INTERNAL STAFF ONLY across South West London NHS Trusts (Kingston, Croydon and St George's, Epsom and St Helier Hospitals (GESH) ONLY)
As a member of the Capital Projects Team at Kingston and Richmond NHS Foundation Trust, the Capital Project Support Officer will provide support and management on the delivery of all capital projects. The post holder will draw on their experience to support the Deputy Director of Strategy and Capital Programme with ensuring that a standard project management methodology is built into all aspects of the programme.
The post holder will be a first point of contact for many of the varied workstreams within the programme and will need to maintain programme plans and keep the team on track.
They will provide the necessary support to the Capital Projects Team ensuring all projects are delivered in a professional manner, in accordance with agreed programme approaches, to quality, time and within budget.
They will also manage stakeholder relationships internally and externally as appropriate, acting as the liaison for the varied capital programme at any given time, ensuring forward planning of projects likely to affect operations across the Trust.
To support the Capital Projects Team with respective project support duties, including but not limited to:
- Preparation and maintenance of configuration management for all schemes within the Capital Programme on Microsoft Teams, including all appropriate documentation, drawings, quotes and project plans, in order that all information is readily available and stored logically.
- To ensure that the established internal and external project reporting structures are adhered to, using agreed processes for the works.
- Recognise that the level of governance will depend on the size and scope of each project.
- To ensure a consistent approach to project scoping documentation and specifications are applied across each project.
- To support the implementation of processes that will support the management of the capital budget, such as requests for schemes from the wider organisation.
- To ensure all projects and works are documented utilising the agreed project management tools, including developing, maintaining and updating project-specific records.
- To maintain a thorough understanding of all elements of the projects to ensure an effective and informed first point of contact to all internal and external stakeholders.
- To support Capital Project Managers on project management best practice methodologies including PRINCE2.
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
At KRFT we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Technical Duties and Responsibilities
- Completion of project RAID logs for individual projects to guarantee successful outcomes.
- To provide administrative support to project, initiative and design meetings.
- To work with key stakeholders providing specialist knowledge to ensure clear understanding of problems and commitment to proposed solutions.
- Input, design, structure and implement a range of information via charts, spreadsheets, databases and presentations using MS Excel, MS PowerPoint, MS Word, MS OneNote, MS Teams, MS Project and MS Visio.
- To support creation of project plans that outline progress to date and future deadlines and milestones of projects and initiatives.
- To support the planning and organising of a broad range of complex meetings relating to projects, initiatives and schemes.
- Adhere to robust Information Governance (IG) standards and IG Toolkit requirements when deploying major strategic projects.
- Arrange access to clinical and non-clinical areas for building and engineering works, including issuing of permits for all associated service shut-downs, using the Trust's forward-planning process.
- Identify and communicate gaps across the Trust in respect of CAD drawings, schedules of work, outline and detailed design, planning and building regulation applications, tender documentation, contracts, construction, on-site supervision, commissioning, acceptance of works and final evaluation.
- Provide early warning and a proactive approach to anticipated problem areas to ensure that contractual and service deadlines are achieved.
- Ensure the smooth handover of completed projects, involving the inspection, testing, witnessing, commissioning of services/systems, demonstration, training of in-house teams and progressing of defect schedules.
Systems and Equipment
- Standard PC desktop equipment and Microsoft Office packages including Outlook, Word, Excel, PowerPoint and OneNote.
- Use of Microsoft Project for project and programme plans and Microsoft Project Server for project information.
- Use of finance ordering and invoicing systems.
- Use of risk management system for reports.
Decisions and Judgements
- Prioritise and manage own workload in order to meet deadlines.
- Work on own initiative with regards to administration requirements for Trust projects.
- Provide project support to multiple Project Managers simultaneously and prioritise workload according to individual project and programme deadlines.
- Use initiative when making telephone calls or dealing with incoming enquiries.
- Compile standard project information and documentation without reference to line manager.
- Participate in reviewing and developing administration processes where necessary.
- Commitment to developing skills and knowledge as agreed between the post holder, the team, line manager and the individuals they support.
Communication and Relationships
- Whilst co-ordinating and arranging administrative support for Trust projects, the post holder will be required to understand and communicate complicated information and engage in negotiations where persuasive and motivational skills may be required.
- Regular communications, both internally and externally, at all levels including members of the senior leadership team and external suppliers.
- In response to telephone and written enquiries: arranging meetings, cascading information, chasing responses etc.
- Excellent communication skills (verbal and written), requiring tact, diplomacy and confidentiality to deal with all enquiries.
- Communicates with a wide variety of stakeholders by written and verbal means.
- Adopt a highly visible approach to estates and project-related services and actively celebrate the benefits and successes through excellent communication with the Trust's communications team.
- Contribute to the preparation of documents to support the Deputy Director of Strategy and Capital Programme and Director of Estates and Facilities communications and presentations.
Physical Demands of the Job
- Frequent requirement for sitting in a restricted position whilst creating reports and other project-related documentation.
- The post will require occasional exposure to emotional or distressing circumstances when dealing with contractor or supplier poor performance or non-delivery.
- Post holder is expected to undertake out-of-hours working (where the service requires) to support the delivery of projects, in line with all applicable Trust policies and procedures.
Health and Safety
- Operate policies and procedures in respect of Permit to Work Systems, Safety Alerts and other statutory responsibilities that align with the process for Capital Projects.
- Maintain statutory records for building and engineering plant, both in hard copy and software formats on all equipment and services in accordance with statutory requirements and guidance released from NHS Estates.
- Ensure that plant and equipment is prepared for insurance examination, monitoring that all necessary repairs are undertaken.
- Undertake any training required to maintain competency, including mandatory training (e.g. Manual Handling).
Management and Administrative
- Responsible for communicating high-level complex information to all internal and external stakeholders as identified by the Deputy Director of Strategy and Capital Programme.
- Support tender processes for estates capital projects, including developing scope and specification for each project in line with the allocated budget.
- Support raising purchase orders associated with estates capital projects, ensuring they meet Trust Standing Financial Instructions.
- Support and assist senior management in the development of option appraisals and business cases.
Financial, Governance and Budget Responsibilities
The post holder will manage delegated services within the Directorate so that high standards of probity are maintained at all times. This will include:
- Awareness of personal responsibilities in relation to current health and safety legislation.
- Understanding and competent discharge of the Trust's Standing Financial Instructions.
- Complying with the Data Protection Act and UK GDPR.
- Complying fully with all policies and procedures approved by the Trust.
- Providing reports on service performance to the Deputy Director of Strategy and Capital Programme for various assurance committees (Quality Assurance, Health and Safety, Water Management etc.).
- Effectively demonstrating compliance with all aspects of the Trust's risk, safety and governance processes.
- Responsible for ensuring adequate and competent risk assessments are completed for all estate operations and projects.
- Manage procedures for placing orders for goods or contract services in line with Standing Financial Instructions.
- Support monitoring of scheme-based capital budgets, ensuring services are managed within agreed budgets through adherence to the Trust's establishment control system and financial parameters.
- Responsible for ensuring value for money relating to goods and services for all estates and project services.
- Support the development and implementation of approved Business Cases.
- Ensure timely procurement for all professional building services, ensuring their engagement is formalised through appropriate industry-standard form of agreements.
Quality
- The patient and customer are always put first.
- All patient and customer requirements are met and all staff contribute fully to achieving the Trust's corporate goals and objectives.
- Actively engage infection control teams to ensure the Health Act 2009, CQC core standards and lines of enquiry are fully met.
- Ensure accurate and timely progress and forecast reports are provided to support the preparation of KPIs associated with the Capital Projects Team.
- Propose, agree, monitor and manage standards of professional and technical aspects of projects and estates management services; agree standards of service specification through consultation with appropriate officers in the Trust, establishing quality assurance processes and monitoring outcomes.
Please refer to the attached job description and specification for more information.
Note: This job description is not exhaustive. It is a reflection of the current position. The post holder may from time to time be asked to undertake other reasonable duties. Any change will be made in discussion with the post holder in light of service needs.
This post is offered as a 12-month fixed-term secondment. The post holder retains their substantive contract with their employing Trust and has a right to return to their substantive post on completion of the secondment, subject to the terms agreed in the accompanying Secondment Agreement.
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
