Lisa’s Law is a forward-thinking law firm. We respect contributions made by each member of the team. Career development is of paramount importance to us. We endeavour to create a relaxing and friendly work environment and provide every opportunity for colleagues to learn, develop and lead.
We are looking for candidates with a keen interest in law. They should have excellent communication skills, both written and verbal and a commitment to providing the highest standard of client care. As the first point of contact for clients and prospective clients via WeChat, they will play a vital role in ensuring enquiries are handled promptly, professionally, and efficiently.
The responsibilities will include but are not limited to the following:
- Manage and respond to client enquiries through WeChat
- Provide information on the firm's legal services and appointment procedures
- Escalate complex legal matters to solicitors and caseworkers
- Maintain accurate records and ensure GDPR-compliant data handling
- Assist with document legalisation and consular submissions
- Liaise with clients, government departments, embassies, and third parties
- Support case management, file administration, and compliance procedures
- Administration duties
The ideal candidate will have the following attributes:
- Excellent English and Mandarin language skills both verbal and written
- Good attention to detail and personal organisation skills
- Confident using WeChat and other digital communication platforms
The position is office based.
If you are interested in joining our team, please contact us with your CV and cover letter.
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Education:
Language:
Work Location: In person
