Bank Administration Opportunities Band 3
Locations across : Hammersmith & Fulham/Ealing/Hounslow
Flexible working. Meaningful impact. Grow your NHS experience.
We are inviting applications for a Bank Administrator role within West London NHS Trust. This is an excellent opportunity for experienced administrators seeking flexible working arrangements while contributing to a high-performing, patient-centred mental health service.
If you are proactive, highly organised, and confident working in fast-paced environments, this role offers the chance to broaden your NHS experience and make a real difference.
If successfully shortlisted, you will be invited for a face-to-face interview on Monday 20 th July 2026
Please note we do not offer sponsorship for this role
Key Responsibilities (depending on band/role)
Coordinate and minuting of meetings, ensuring accurate records and timely follow-up of actions
Provide administrative support to clinics, including appointment scheduling, reminders, and updating electronic patient records
Process Mental Health (MH) forms and maintain compliance with clinical documentation standards
Act as a key point of contact for staff, professionals, and patients
Reception cover in one of our Mental Health Inpatient Units
Support team workflows and contribute to service efficiency
Support calls coming in and out
Support Triage meetings
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
