Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Engineering, Physics, or equivalent technical discipline (Master’s preferred).
8+ years experience in NPI, service enablement, manufacturing/test engineering, or technical program/project management within high-tech instruments, electronics, or measurement systems.
Demonstrated ability to lead CapEx planning and deployment: requirements definition, business case development, vendor coordination, procurement lifecycle, installation/qualification, and audit-ready documentation.
Proven experience driving initial build / pilot / qualification activities, including test systems bring-up, measurement validation, yield stabilization, and process industrialization.
Strong software and systems enablement understanding relevant to service operations (e.g., test automation, instrument control software, firmware alignment, data systems, configuration management, service tools).
Hands-on experience creating and executing training programs for technicians/engineers, including competency models, certification, and practical validation methods.
Advanced program/project management capability, including multi-site scheduling, risk management, critical path control, stakeholder governance, and executive reporting. (PMP/Prince2 or equivalent strongly preferred.)
Deep understanding of service operations and customer delivery models, including VOSCAL, Onsite, and RTK, and the tradeoffs across turnaround time, quality, cost, and customer experience.
Strong leadership and influence skills—able to align R&D, operations, quality, IT, and supply chain without direct authority; confident presenter to executives.
Ability to travel across Europe and India as needed for deployments, training, and ramp support (typical expectation 20–40%, adjustable by location/site distribution).
Experience specifically within Keysight Services or comparable electronic test & measurement service organizations (calibration, repair, upgrades, asset services).
Familiarity with regulated or audit-driven environments (e.g., ISO/IEC 17025, ISO 9001), and quality systems that govern measurement integrity, calibration traceability, and controlled procedures.
Experience with business continuity planning in technical operations: redundancy strategy, capacity planning, alternate routing, rapid recovery playbooks, and risk-based launch gating.
Strong knowledge of spares strategy, supplier constraints management, and service BOM readiness for NPI.
Proven record deploying global process standards and scaling capability across multiple service hubs.
